Complaint Review: BBQ Grillware BBQTek Enterprise Inc - British Columbia
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- Author Confirmed
- BBQ Grillware BBQTek Enterprise Inc www.bbqtek.com British Columbia Canada
- Phone: 1.877.885.8227
- Web:
- Category: Appliances
BBQ Grillware - BBQTek Enterprise Inc Bought a grill 3 years ago. The burners are rusted out. Will not replace British Columbia
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I bought a BBQ Grillware grill 3 years ago. The burners are warrentied for 10 years. The grill has never been exposed the the weather, yet they are rusted out. After a nightmare of trying to trackdown the company and getting someone to talk to me, I was advised my warrenty is not valid. I must provide proof of purchase in order to obtain burners under the warrenty. They will sell them to me, but not replace them for free.
I registered the grill when I bought it, and I have the manufacture date code. The grill has not been manufactured for 10 years, and with the seriel number they know when the grill was made.
I don't understand why I must prove when I bought it to get the burners replaced. Lowes has tried to help me, but has quit doing buisness with this firm because of the high number of complaints.
Kevin
Shinglehouse, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 07/29/2008 07:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bbq-grillware-bbqtek-enterprise-inc/british-columbia/bbq-grillware-bbqtek-enterprise-inc-bought-a-grill-3-years-ago-the-burners-are-rusted-o-356847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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