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Report: #1210886

Complaint Review: Beau Derma and RevitaEye - Internet

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  • Reported By: Red in Syracuse — Syracuse New York
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  • Beau Derma and RevitaEye Internet USA

Beau Derma and RevitaEye/vitierbeauty SCAM 30-day trial led to WELTS and $180 charges on credit card. Saw no fine print, wondered, should have listened to my 'gut'! Garden Grove, CA Internet

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I fell for online photos and 30-day free trial (paid S&H) for 2 products they advised should be used together for best results... as 63-year old with too many wrinkles, I thought I'd give them a try.  I do NOT believe there was any mention of an automatic charge/monthly delivery.  They did send the product immediately (ordered 12/29, rec'd 1/2/15).  Fortunately, I noticed on 1/13/15 that my credit card had a pending charge of approx $180 reflecting an automatic monthly charge for each product.  I immediately disputed charge (which is still in review) AND called both companies to cancel.

They are holding to a 1/12/15 deadline to cancel... 14 days after I ordered the trial products.  SO I had them for all of 10 days before I was supposedly to cancel an order I never placed (or at least had any intention of placing)!  Once holiday activities had ended, I began using the 2 products (although no instruction sheet/label was included) as the online site had suggested..... A few days later, redness and irritation I first attributed to something else appeared.  It became significant, welts appeared after about 5-6 days of use.  I immediately stopped their use; it took about a week for the irritation to clear up.

Do NOT order, do NOT use these products!!  It's sad that any 'company'/people feel the need to hurt others to make money at any cost!   Where is the FDA, State/federal Att'y Generals, Better Business Bureau, or ... in these situations? 

This report was posted on Ripoff Report on 02/22/2015 02:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/beau-derma-and-revitaeye/internet/beau-derma-and-revitaeyevitierbeauty-scam-30-day-trial-led-to-welts-and-180-charges-on-1210886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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