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Report: #1220565

Complaint Review: Beau Derma -

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  • Reported By: anonymous — Columbia South Carolina USA
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  • Beau Derma USA

Beau Derma Refund problem Santa Anna, California

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Purchased trial size of eye area treatment.  Returned form at end of 14-day trial period stating I did not want to purchase more of the eye area treatment.  Received 2 more shipments and was charged on my Visa.  Returned lst packages on this 'subscription' and am returning 2nd shipment today.  Customer service rep. would not refund 100% of my bills.  Said they had not received the first return I made.  He went through a bunch of junk about refunding 15%, then finally said he could use his 'employee account' and refund 35%.  No deal!!!  Am contacting my charge card company, and told the customer service rep I was doing that and that I was filing a report with Ripoff.

 

2015-04-06   11:59:06

This report was posted on Ripoff Report on 04/06/2015 08:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/beau-derma/beau-derma-refund-problem-santa-anna-california-1220565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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