Report: #1407436

Complaint Review: Bed & Breakfast .com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Peggy Rich — Riverview Florida USA
  • Bed & Breakfast .com Nationwide USA

BedandBreakfast .com Katerina Schultz Credit Card Fraud Austin Texas

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On 8/3/2017 I contacted BedandBreafast.com with the intent to book a reservation at Castle Garden Bed and Breakfast for 8/11/2017 thru 8/15/2017. When quoted $568 ,I declined

The sales rep then offered to reduce the cost with a Free $100 gift certificate.I declined. He then said he could offer a$300 Free gift certificate-Thereby reducing the total cost for 4 nites to only $168. I accepted.

After discussing this reservation  with my spouse it became clear that it made no sense.

I then phoned them to cancel thereservation--only 22 minutes after I had accepted the $168  offer

3 Minutes later I received an email showing that the entire $568 "sale" had been cancelled.

When we received our next statement from Capital One-We found that BedandBreafast had only cancelled a reservation fee of  $168 but charged us $300 for one of the free  gift certicates. The $100 gift certificate vanished into thin air.

We did not order this gift certificate -we did not receive any gift certicate.

We complained to Capital One and have sent them  a copy of the email that showed that BedandBreakfast had cancelled the entire sale.

Capital One is giving us a runaround. We get a different person each time we call.

They want to agree with BedandBreakfast and stick us for $300 and close our appeal

CapitalOne customer service is useless when you have the misfortune of being scammed

This report was posted on Ripoff Report on 10/19/2017 10:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bed-breakfast-com/nationwide/bedandbreakfast-com-katerina-schultz-credit-card-fraud-austin-texas-1407436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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