Bedroom Furniture Discounts Furniture in Pieces (and still waiting 5 months later) New York, New York

Total Nightmare dealing with BR Furniture Discounts - run, don't walk away from them. Placed order to purchase a platform bed in September for our 8 year old daughter. Our credit card was promptly charged and then the problems began. 4 1/2 months later the bed is still in pieces. Promised delivery dates went by without a call. After many phone calls and unanswered e-mails they finally came out to assemble, parts were missing so they couldn't assemble the bed.

They then scheduled a date and came out with what they thought were all the parts - no hardware so it is in pieces - it is still in pieces four months after the order. Manager will not return phone calls from my wife. My daughter is devastated and has been sleeping on the floor since before Christmas. Still no date for the delivery of the hardware. Save yourself from dealing with this inept company and move to the next retailer when buying furniture. I will be writing reviews until this disaster is settled.