BeenVerified.com Been Verified SCAM and RIPOFF Company - Don't Sign Up for thier "TRIAL", you WILL BE CHANGED regardless if you cancel. Internet

I to signed up for your services and cancelled it within 30 day. I no longer needed it. While paying my creditcard today I notice a billing from your company. I called in and informed the person of what had happened. He informed me that your company has no record of my cancellation, but was willing to extend services to me till Nov 24th 2014. I told him I hadn't need them since back in April and don't need them now. I asked about a refund and was told that since you have no record of me cancelling, I'm not entitaled to a refund.

$22.86 a month may not be much to you, but it a lot to people on fixed incomes. I do admit I should have kept a closer eye on my billing and you better believe I will from now on.

I am a customer of beenverified and I've never had an issue with the site besides that the information is at time not so current, but they do explain that their service is all based on public records. I hate to see companies bashed on because people don't know how to read. Its not about stealing money.

I did the 7 day free trial but I had forgot to cancel that's why they charged me a 96.00 subscription that i picked when i signed up. I actually got my refund when I called in and then they offered my 30 more days for free so i kept the service. Oh and just to make it clear they do have certain terms of service like you shouldn't use it to do background checks its for fun not business .

I hired a girl to clean my house and ran a background check on her through Been Verified .com according to the report I got back her record was clean. I went to work one morning she was schedualed to clean my house that day. She cleaned my house out alright  to the tune of 6000.00 I called and filed a report with the police they ran a check on her and she had a crminal history of 16 years on file. I wouldn't reccomend this service to no one nor will I ever use it again.

I too have been duped by this company. I had received emails saying my account was canceled all to find a nice 96 dollar withdrawal from my checkbook. i called and when i expressed that i was upset the operator told me and i quote "Oh come on sir i don't feel good today." i replied that i would continue to call back, and she replied "well ill inform everyone here not to help you" at which point i hung up. surprisingly after another attempt i found someone who could do their job and got a refund.

My name is Danny, a supervisor with BeenVerified.com's customer support team. After reading your complaint, I can not comment about the specific situation because I do not have enough information to look into this particular account.
    
First, I want to apologize for any inconvenience you had experienced with your account. The nature of the service we provide along with the scale in which we provide it makes one off situations like the one you described almost impossible to avoid 100% of the time.
    
Since starting with BeenVerified around three years ago, hundreds of thousands of users have been able to interact with our company in only positive ways. I can assure you that for every one situation like this there are literally thousands of satisfied users who had positive experiences with us.
    
Please feel free to reach out to me directly so I can investigate your particular situation so that I can provide the appropriate remedy and ensure the situation is not repeated in the future.