Beezid False advertising on website. Support team tries to upsell in guise of helping customers! Montreal Internet

July 21, 2015 (Tuesday)

This is regarding a promo on Beezid website that was on the lower right hand side for the code "BLACK," when I was on the website.  I tried to purchase a bid, put the word black upon checkout, and it did NOT work!  My issue is - don't put a promo on your website that's no longer working!  It's clearly false advertising and misleading!

So I just called Beezid customer service, and talked to Carla!  Carla was not understanding at all what I was trying to tell her.  When I asked her who her supervisor was, she put me on hold.  When she came back on, she became very rude, and hung up on me.  

Also, Carla said the promo is still showing on the website, but I was on the website while talking to her, so she was clearly lying!  And she refused to give me her supervisor's name!  I wanted to speak with Carla's supervisor!

What kind of customer service is that?  I am a very dissatisfied customer!  I will contact their upper management about this!

Also, I called before, and the so-called support person on the phone was trying to upsell me to a price I was not willing to pay, when he should be advising me on how to win bids.  Then he also hung up on me!

Beezid is not very ethical!  They are blocking/choosing comments to put on their website blog - which is NOT right!

So, I Googled Beezid, and found a LOT of negative comments and reviews about the company, with some even calling it a ripoff or a scam!

Beezid posts promos/ads on their website that no longer work, in order to lure customers to buy bids!  Beezid is doing false advertising!

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