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Report: #175962

Complaint Review: Bekins Moving And Storage - Santa Barbara California

  • Submitted:
  • Updated:
  • Reported By: Plainsboro New Jersey
  • Bekins Moving And Storage 1 Calle Cesar Chavez, #130 Santa Barbara, California U.S.A.

Bekins Moving And Storage increased the "guaranteed price", would not deliver goods without payment Santa Barbara California

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Bekins provides a "guaranteed price." According to the Interstate Order for Service form, the "guaranteed price can only change if customer makes changes to the shipment." However, Bekins added $65.80 to the "guaranteed price," and then insisted upon full payment (plus overage of $65.80) or I would not receive my household belongings.

I've called the agent at Bekins Moving and Storage, Steve Wooten, who has 1) assured me that he would investigate and speak with his regional manager, then 2) send me a refund, and then 3) forgot about the issue, and would look into it. I have to doubt that he is doing anything at his end to rectify the situation.

This "guaranteed price" is a scam and a rip-off.

Margaret
Plainsboro, New Jersey
U.S.A.

This report was posted on Ripoff Report on 02/12/2006 05:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bekins-moving-and-storage/santa-barbara-california-93101/bekins-moving-and-storage-increased-the-guaranteed-price-would-not-deliver-goods-withou-175962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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