Bel Air Las Colinas Chaparral Creek Las Colinas Apartments Terrible Management, They Do Not Care About You As a Tenant Irving Texas

Management is so difficult to deal with that it more than cancels out what we thought was a good deal.

First off, the unit we moved into was left vacant for a month before we moved in, giving them ample opportunity to clean it thoroughly. On move-in day, there was still mysterious brown spatter on a bedroom door, the showers had mucky build-up on the tiles and handles, and something was jammed inside of a sink - among countless other issues that to this day have been ignored.

The window seals are junk, and when the cold came, all the freezing air came into the unit. They know we have a newborn in the unit. It has been several months since the problem was first brought to their attention, and after acknowledging it and promising to fix, they still have not. They simply do not care and must have better things to do, like trick other people into thinking they are a great place to live.

People also like to leave their garbage bags on the sidewalk on trash day instead of walking them to the dumpster (50 feet away), which makes the place look super tacky/trashy. They warned us we'd be ticketed if we did that, when we signed the lease, but if that's the case, our neighbors should be fined every week.

Wish I would have known all of this before we signed the lease. Can't wait until it is up.

Update: Water is currently turned off in the whole complex, with no notice. After calling them, they admitted that they are receiving tons of phone calls from our building because no one else received a notice either. These people should not be running an apartment complex, and should not be locking people into leases so that they can suffer later.