Complaint Review: Belgian Chocolate Online, A Division Of Candyworld USA - Bryn Mawr Pennsylvania
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- Belgian Chocolate Online, A Division Of Candyworld USA P.O. Box 1307 Bryn Mawr, Pennsylvania U.S.A.
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- Category: Miscellaneous Companies
Belgian Chocolate Online, A Division Of Candyworld USA Takes your money, doesn't ship order, curses you out. Bryn Mawr Pennsylvania
*Consumer Comment: Me too
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Wife orders chocolate and pays expensive 3-day shipping via UPS with the
caveat that, if we're not there to sign for the package, it gets shipped back to the company at our expense. We stay home 5 days waiting and nothing arrives. Wife queries via e-mail. Response is it's not their fault as the importer has delayed it. Wife responds suggesting they should have told us
so we don't sit home and wait. Their response is to cancel the order. Wife
then asks to be notified when her money is returned to her bank. Then comes a snotty answer in German language, which we understood. Wife sends back in Visayan language that if they want to do business in America, they should try using English. The manager comes back with "F... Y..." !
I wrote to the CEO of Candyworld USA and he said he'd investigate but never responded further.
If you like chocolate and you like being cursed out, then this is the company for you!
Pedro
lehigh acres, Florida
U.S.A.
This report was posted on Ripoff Report on 03/11/2009 06:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/belgian-chocolate-online-a-division-of-candyworld-usa/bryn-mawr-pennsylvania-19010/belgian-chocolate-online-a-division-of-candyworld-usa-takes-your-money-doesnt-ship-orde-432931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Me too
AUTHOR: Lynxi - (United States of America)
SUBMITTED: Monday, April 18, 2011
I placed an order almost one month ago. I have not received any chocolate, nor have a gotten an update on shipment or anything. When I call the 1-800 number it says I cannot call that number from my area. When I call the local number is says that the number has been placed on do not disturb and that I should call back later. I am not sure what to do. Try to get my money back I guess!
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