Complaint Review: Ben Hur Moving And Storage - Bronx New York
- Ben Hur Moving And Storage 327 Walnut Avenue Bronx, New York U.S.A.
- Phone: 718-742 44444
- Web:
- Category: Moving Companies
Excell Moving And Storage Ben Hur Moving And Storage dishonest, awful customer service, unresponsive Bronx New York
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Do not use Excell Moving and Storage for your moving needs. They are liars!
Here are some issues that we had with them:
1. They said they did not broker the move and the company used their own trucks. They brokered our move to Ben Hur Moving and Storage.
2. Their contract states that they will contact the customer a few days after the items are picked up to give the final bill of lading (final weight of shipment). In fact they didn't and we are still waiting for the paperwork.
3. Not one person from Excell Moving and Storage was able to answer our questions and denied responsibility and accountability after repeated phone calls. When we did speak with the "General Manager" Patrick Sullivan, he said it was not their fault and that all blame should be placed with Ben Hur Moving and Storage. They were only responsible for finding us movers.
Be careful about picking your movers!
Joan
Woodridge, Illinois
U.S.A.
This report was posted on Ripoff Report on 01/30/2007 06:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ben-hur-moving-and-storage/bronx-new-york-10454/excell-moving-and-storage-ben-hur-moving-and-storage-dishonest-awful-customer-service-un-233615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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