Complaint Review: Benscarts
Benscarts Hotdogcartstore Incomplete product & Dishonest practices Sevierville Internet
*Author of original report: x
*Author of original report: Point two - bondng
*Author of original report: Long winded misleading reply
*REBUTTAL Owner of company: Customer Attempts RipOff - One In 9 Years Not Bad
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I bought a 'big dog' hot dog cart from this company and it came incomplete (not wired) after asking them to fix it they have offered to do so for $50 an hour... saying some assembly was required (which was NOT on the advertisement page for the big dog cart)
Furthermore their 'free education' videos mention a bond you can get for like $50 a year that covers the owner of a cart if they want to rent it out and when I asked for clarification I basically got dismissed out of hand and they could provide no such information or bond - I wonder if they are exaggerating to make sales? Anyways, My main complaint is about the incomplete product and offer to charge me to fix their mistake. (That includes my having to drive the cart hours to get back to them to even let them fix it, cause I don't know how to wire trailers)
Not a huge deal, not even a huge expense - but figured people should know.
This report was posted on Ripoff Report on 08/05/2017 08:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/benscarts/internet/benscarts-hotdogcartstore-incomplete-product-dishonest-practices-sevierville-internet-1390594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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