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Ripoff Report | Berkeley Premium Nutr Review - Cincinnati, Ohio
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Report: #104307

Complaint Review: Berkeley Premium Nutraceuticals - Cincinnati Ohio

  • Submitted:
  • Updated:
  • Reported By: Ellettsville Indiana
  • Author Not Confirmed What's this?
  • Why?
  • Berkeley Premium Nutraceuticals P.O. Box 42635 Cincinnati, Ohio U.S.A.

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I ordered a free 30 day trial of suvaril. I did not agree to order more. they sent me a 60 day supply ($70).

I have been trying to return it.Can't get an answer on their phone. They say the wait is 4 minutes. I watied 3 hours and still didn't get to talk to anyone. I would like to return this unwanted 60 day supply, but can't find out who to contact. Their webiste says to go to www.askberkeley.com. Haven't been able to access that site.I want to return their shipment and for them to refundmy charge.

Judy
Ellettsville, Indiana
U.S.A.

This report was posted on Ripoff Report on 08/18/2004 03:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/berkeley-premium-nutraceuticals/cincinnati-ohio-45242/berkeley-premium-nutraceuticals-ripoff-charged-me-for-items-i-ddnt-order-wont-let-me-ca-104307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
15Consumer
3Employee/Owner

#18 Consumer Comment

notified my bank not to honor any request from your company for payment

AUTHOR: Pamela - (U.S.A.)

POSTED: Thursday, September 23, 2004

I find that tne pills do not work and do not want to order any more so please cancel my subscription and do not send any more. I have notified my bank not to honor any request from your company for payment.

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#17 Consumer Comment

Berkeley Premium Nutraceutials ripoff charged me for an item I did not order. Wont let me cancel. Safford, AZ

AUTHOR: Tanya - (U.S.A.)

POSTED: Friday, September 17, 2004

I order a 30 free trial. I did not agree to order
more. They sent me a 60 day supply, and charged
me $70.

I have been trying to return the item. I can't get
an answer on the phone, I waited 4 hours and did
and did not get any one to answer the phone.

I would like to return this unwanted 60 day supply, but I cannot find out who to contact. I can not contact their wedsite. I want to return there product and I want my money returned!

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#16 Consumer Suggestion

Unauthorize Charged to my credit card

AUTHOR: Delina - (U.S.A.)

POSTED: Wednesday, September 15, 2004

I contacted Berkeley and spoke to Representative Alicia about a product sent to my house. I informed the Representative that my account was charge without approval. She stated for me to file a fraud claim. I file a fraud claim with my credit card company. My credit card company stated that Berkeley disputed the claim. I want this matter resolved since I never authorize this purchase.

D.Folk
Charlotte, North Carolina

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#15 Consumer Suggestion

Unauthorize Charged to my credit card

AUTHOR: Delina - (U.S.A.)

POSTED: Wednesday, September 15, 2004

I contacted Berkeley and spoke to Representative Alicia about a product sent to my house. I informed the Representative that my account was charge without approval. She stated for me to file a fraud claim. I file a fraud claim with my credit card company. My credit card company stated that Berkeley disputed the claim. I want this matter resolved since I never authorize this purchase.

D.Folk
Charlotte, North Carolina

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#14 Consumer Comment

i cannot cancel

AUTHOR: Sherry - (U.S.A.)

POSTED: Tuesday, September 14, 2004

they will not let me cancel! I guess I am just one of thousands of consumers victimized by them. Where are the authorities?

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#13 REBUTTAL Individual responds

return the product

AUTHOR: Kathleen - (U.S.A.)

POSTED: Tuesday, September 14, 2004

I was not aware of the product coming monthly and I want to cancel

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#12 REBUTTAL Individual responds

return the product

AUTHOR: Kathleen - (U.S.A.)

POSTED: Tuesday, September 14, 2004

I was not aware of the product coming monthly and I want to cancel

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#11 REBUTTAL Individual responds

return the product

AUTHOR: Kathleen - (U.S.A.)

POSTED: Tuesday, September 14, 2004

I was not aware of the product coming monthly and I want to cancel

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#10 Consumer Comment

the pill's did not work it was nothing like they

AUTHOR: Cass - (U.S.A.)

POSTED: Monday, September 13, 2004

i am trying to end my order one week before the 30 days are up.
what makes me the most piss - off is i had to
put a block on my card, now i have to go get a new card.

thank you

piss-off

ps i have trying calling nothing, went to there web site this is what i found. if they take my money any what can be done about it?
please let me know.

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#9 Consumer Comment

the pill's did not work it was nothing like they

AUTHOR: Cass - (U.S.A.)

POSTED: Monday, September 13, 2004

i am trying to end my order one week before the 30 days are up.
what makes me the most piss - off is i had to
put a block on my card, now i have to go get a new card.

thank you

piss-off

ps i have trying calling nothing, went to there web site this is what i found. if they take my money any what can be done about it?
please let me know.

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#8 Consumer Comment

the pill's did not work it was nothing like they

AUTHOR: Cass - (U.S.A.)

POSTED: Monday, September 13, 2004

i am trying to end my order one week before the 30 days are up.
what makes me the most piss - off is i had to
put a block on my card, now i have to go get a new card.

thank you

piss-off

ps i have trying calling nothing, went to there web site this is what i found. if they take my money any what can be done about it?
please let me know.

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#7 Consumer Comment

Free Sample nightmare

AUTHOR: Maria - (U.S.A.)

POSTED: Thursday, September 09, 2004

I just want to say that I cancelled, and i can't get in touch with a live person to talk to me, they charged me 2 times 70.00.

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#6 Consumer Comment

Was given a cancellation # on the phone/no site for cancellation

AUTHOR: Marilin Recio - (U.S.A.)

POSTED: Wednesday, September 08, 2004

After calling the customer service phone number 1-866-834-1715 and listening to the recording that gave the site www.askberkeley.com to discontinue my order I found there was no such site. I then called back the 1-866-834-1715, waited for a long time on the phone finally a representative answered, I explained I wanted to cancel the orders, and after a long wait she gave me a cancellation confirmation number, I will check with my credit card next month and see if it was actually canceled.

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#5 Consumer Comment

Was given a cancellation # on the phone/no site for cancellation

AUTHOR: Marilin Recio - (U.S.A.)

POSTED: Wednesday, September 08, 2004

After calling the customer service phone number 1-866-834-1715 and listening to the recording that gave the site www.askberkeley.com to discontinue my order I found there was no such site. I then called back the 1-866-834-1715, waited for a long time on the phone finally a representative answered, I explained I wanted to cancel the orders, and after a long wait she gave me a cancellation confirmation number, I will check with my credit card next month and see if it was actually canceled.

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#4 Consumer Comment

Was given a cancellation # on the phone/no site for cancellation

AUTHOR: Marilin Recio - (U.S.A.)

POSTED: Wednesday, September 08, 2004

After calling the customer service phone number 1-866-834-1715 and listening to the recording that gave the site www.askberkeley.com to discontinue my order I found there was no such site. I then called back the 1-866-834-1715, waited for a long time on the phone finally a representative answered, I explained I wanted to cancel the orders, and after a long wait she gave me a cancellation confirmation number, I will check with my credit card next month and see if it was actually canceled.

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#3 Consumer Comment

Was given a cancellation # on the phone/no site for cancellation

AUTHOR: Marilin Recio - (U.S.A.)

POSTED: Wednesday, September 08, 2004

After calling the customer service phone number 1-866-834-1715 and listening to the recording that gave the site www.askberkeley.com to discontinue my order I found there was no such site. I then called back the 1-866-834-1715, waited for a long time on the phone finally a representative answered, I explained I wanted to cancel the orders, and after a long wait she gave me a cancellation confirmation number, I will check with my credit card next month and see if it was actually canceled.

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#2 Consumer Comment

Was given a cancellation # on the phone/no site for cancellation

AUTHOR: Marilin Recio - (U.S.A.)

POSTED: Wednesday, September 08, 2004

After calling the customer service phone number 1-866-834-1715 and listening to the recording that gave the site www.askberkeley.com to discontinue my order I found there was no such site. I then called back the 1-866-834-1715, waited for a long time on the phone finally a representative answered, I explained I wanted to cancel the orders, and after a long wait she gave me a cancellation confirmation number, I will check with my credit card next month and see if it was actually canceled.

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#1 Consumer Comment

I want to cancel subscription and there is no way to do it

AUTHOR: Marilin - (U.S.A.)

POSTED: Wednesday, September 08, 2004

I called the number on the bill 1-866-834-1715 to discontinue my supplies and a recording at that number directs you to www.askberkeley.com, however there is no site available to cancel the subscription & I find no way to cancel it

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