Complaint Review: Best Buy - BestBuy.com - Internet
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- Best Buy - BestBuy.com Internet United States of America
- Phone:
- Web: www.bestbuy.com
- Category: Consumer Services
Best Buy - BestBuy.com Best BUy Thanksgiving discount Fraud Internet
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I got the email confirmation stating that my order will be shipped on Nov 27, 2009.
The order number is BBY01-311711060503.
When i didn't receive the order till Nov 28. I called 1 888 BEST BUY but to my disappointment nobody picked up my call even after 34 mins in the queue.
Then i went to nearest bestbuy store(Goveners Plaza Cincinnati 45040) to inquire about the same. They assured me that I will be getting a call from bestbuy delivery team to schedule a delivery within next 48 hrs.
I waited but still did not get any call regarding shipment.
I went to best buy again on Dec 01, 2009 and the associate told me that he has raised a ticket(I spoke with David) with the delivery team and gave me a ticket number(66778287). And again I got the assurance that i will get the delivery scheduled in next 48 hours.
Again, I didn't receive any calls.
So I went to best buy again today(Dec 04, 2009) and spoke to Marie Buldain. She told me that the order can not delivered at this time and I will receive a gift card of $75 in next few days!!!
I am really disappointed and angry. If bestbuy had not confirmed my order then I would have gone to nearest Home Depot and bought the same products at the price bestbuy was offering.
Summary
Products: LG Washer and Dryer
Order #: BBY01-311711060503
Order Date: Nov 22, 2009
Promised Delivery Date: Nov 27, 2009
Result: no products shipped so far
This report was posted on Ripoff Report on 12/04/2009 09:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-bestbuycom/internet/best-buy-bestbuycom-best-buy-thanksgiving-discount-fraud-internet-534170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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