Complaint Review: BEST BUY REWARDZONE MASTERCARD - BOSTON Massachusetts
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- Author Confirmed
- BEST BUY REWARDZONE MASTERCARD NEWBURY STREET BOSTON, Massachusetts U.S.A.
- Phone:
- Web:
- Category: Audio & Electronics Shops
BEST BUY REWARDZONE MASTERCARD UNDISCLOSED ANNUAL FEE OF $59.00 ON THIS CREDIT CARD BOSTON Massachusetts
*Consumer Comment: Talk to the store.
*Consumer Comment: really?
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I went to my local BEST BUY store to buy an inexpensive small TV set advertised on sale for the After Thanksgiving special sales. the sales clerk instructed me that I could earn points and save money if I signed up for a "REWARDZONE MASTERCARD". I was told that there would be no fees involved and I would save on my first purchase.
Three weeks later, I receive my bill for purchases made and find that I am charged a "non refundable" $59.00 annual fee. When I called to complain about this undisclosed fee, I was told that I had agreed to this at the time I accepted the disclosure terms of the credit card. However, I read the disclosure carefully and there was no mention of a $59.00 annual fee. I wanted to cancel this card and get credit back for the $59.00 that I never agreed to pay, and I was told by the Customer Service Representative that the fee was not refundable even if I paid the bill in full and cancelled the account.
The annual fee added to the customary interest charges would make my annual interest rate equal to 32 percent per year, which was not disclosed at all upon acceptance of the card.
Titanichero
boston, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 01/07/2008 10:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-rewardzone-mastercard/boston-massachusetts-02116/best-buy-rewardzone-mastercard-undisclosed-annual-fee-of-5900-on-this-credit-card-boston-297957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Talk to the store.
AUTHOR: Sandrene - (U.S.A.)
SUBMITTED: Tuesday, February 05, 2008
I opened a Reward Zone Mastercard in December. When I filled out the application it mentioned among the paperwork that there were two cards, one with an annual fee and one without. After my application went through the sales clerk was able to tell me that the card I was approved for was the one without a fee. If it had been the other one I would not have accepted it.
If you applied for and was approved for the card at the store you should take your grievance there. It was their responsiblity to provide you with that information. I can confirm that the annual fee is mentioned in Best Buy's documentation, so if you did not receive it it is on them.
#1 Consumer Comment
really?
AUTHOR: Daniel - (U.S.A.)
SUBMITTED: Tuesday, January 08, 2008
I highly doubt that the information packet didn't include this fee information. Almost all rewards programs like this have a catch to them, how else are they going to make up for what they give to you?
If you have a copy of the information packet that you can use as proof then you should be in the clear, however I doubt that's the case.
Best Regards
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