Complaint Review: Best Buy
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I am reporting a number of complaints againts Best Buy and Geek Squad acquired from several military and veteran persons. This reports included the familiy members of the service men/women and veterans.
Beware of being taken in by false promises by Best Buy. And especially the Geek Squad, which has become a huge money maker for a failing Best Buy brand. While the retail is lacking, the Geek Squad and Computer sales and services thrive. It has been discovered that the increase of revenue is due to untrue reports, diagnoses, and charges for repairs that are primarily caused by back room GeekSquad employee's.
A late report was on a 72 year old veteran that had his hard drive erased and corrupted by GeekSquad while he was at their location in Alituke Arizona. [continued below]....
When he got his Hard Drive back the files were defiantely deleted and the others corrupoted. Five (5) years of writings, pictures and other documents GONE!
From January 26, 2016 to March 17, 2017 (14) months. They lied to him and made promises to correct the problem. He also discovered the new LapTop thatbthey sold him was inferior to his needs and was a computer they were selling off at low prices to rid it from their inventory, it was outdated left over stock.
He wrote a letter to Hubert Joly CEO and has not been contacted! His losses are significant and Best Buy has BULLIED their CORRUPT business practices to cause him thelosses.
Beware other Veterans and Miklitary Persons and Families.
This ordeal will likely be presented outside of the store to other prospective customers to warn them to be cautious, due to a number of other complaints from military, veterans and their families of being dishonored and ripped off by Best Buy !
Reporter; C.H. Hamilton
Surviors & Heroes
This report was posted on Ripoff Report on 03/17/2017 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/nationwide/best-buy-geek-squad-beware-veterans-deceptive-service-violates-customers-beware-ve-1362423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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