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Report: #852217

Complaint Review: Best Fitness - Chelmsford Massachusetts

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  • Reported By: Burnett — westford Massachusetts United States of America
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  • Best Fitness 67 Parkhurst Road Chelmsford, Massachusetts United States of America

Best Fitness deceptive business practices Chelmsford, Massachusetts

*Consumer Comment: Best Fitness

Show customers why they should trust your business over your competitors...

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Hey just want people to know : if you ever decide to join Best Fitness ... Stay away from that club and save yourself the aggravation!!! I signed up with the intention to loose weight and get fit the only thing I lost was alot of money and my good credit rating. They have a pretty slick method of reaching into your pocket and convincing you to turn over your credit card, don't do it!!!. I thought I was signing up for a 6 month personal training package, but found out on the 7th month there was a 30 day cancellation clause.

How can that be ? its in the fine print in 8 point font, no I was not informed at signing and when I called the club the manager laughed at me saying "don't you read what you sign, and you are getting billed next month too because you need 30 days to cancel" I was furious but sent a letter but on the 8th month I was billed again and on the 9th month you guessed it billed again here we are the 10th month still being billed. I shut down my credit card but found out they have a contract so can bill me anyway.

These are $156 dollar payment people they have taken a total of $1,560. and here's the kicker after only 2 months working with this personal trainer who continually forgot my name and who I am, I would think he could have taken a minute to grab my chart and read it, then he would have seen that I have a chronic back ailment and given me exercises that I could do safely and with out injury. But no so now I am injured and can't even use the gym. What a mess I wish I never stepped foot in this place and I am still being billed and have to fight this in court. My message to you if your thinking of joining this gym go ahead if you like punishment

This report was posted on Ripoff Report on 03/11/2012 04:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-fitness/chelmsford-massachusetts-01824/best-fitness-deceptive-business-practices-chelmsford-massachusetts-852217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Best Fitness

AUTHOR: Anonymous - (USA)

POSTED: Wednesday, June 20, 2012

Not a member yet, but the Best Fitness website indicates that they employ ABC Financial to process membership payments.

The more I read about ABC Financial, the more hesitant I am to do business with any company associated with them.

Secondly, If there's a clause in the membership contract that specifies that Contract Cancellation requires permission from the Manager of the Fitness facility, DO NOT SIGN.
This carefully crafted clause ensures that trying to cancel a membership after 1, 2 or 3 years will be a nightmarish experience.

Also, you might want to check these reviews before joining.

https://plus.google.com/115250516250822294968/about?hl=en

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