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Report: #1418632

Complaint Review: Best Nutra Group - Stanton California

  • Submitted:
  • Updated:
  • Reported By: SCAMMED GRAM — ANYTOWN Iowa United States
  • Author Confirmed What's this?
  • Why?
  • Best Nutra Group 10960 Boatman Ave Suite A Stanton, California United States

Best Nutra Group Beautiful Skin Serums, LLC BEAUTY SALONS BEST NUTRA GROUP, LLC Perfect Skin AGELESS BEAUTY SERUMS Scam... Charged for product that I DID NOT ORDER !!! Stanton California

*Author of original report: Orders cancelled

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On Oct 29,2017 I placed an online order for 2 FREE skin products for which I which I agreed to pay for shipping charges ONLY. There was NO MENTION of a monthly contract or anything of that nature for more product. On Nov 14 & Dec 14, 2017 my cc was charged at a total of $352.82. At that time I had received no more product. On Dec 19, 2017 I received a pkg from Best Nutra Group 10960 Boatman Ave. Suite A Stanton, Calif.

I could tell that it contained 2 bottles. The next day I put it in the mail,unopened, RETURN TO SENDER... as it is a crime to send anything through the mail that a person DID NOT order. I have a picture of the original order # BCF69B3FE8 on my phone and the package I returned as well for proof. I have also contacted my cc company with the info but have heard nothing back. The original web site was perfectskinserums.com (now the server is not found)The name & phone #'s keep changing as well. PLEASE DO NOT ORDER FROM THIS COMPANY!!!

This report was posted on Ripoff Report on 12/22/2017 06:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-nutra-group/stanton-california-90680/best-nutra-group-beautiful-skin-serums-llc-beauty-salons-best-nutra-group-llc-1418632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Orders cancelled

AUTHOR: SCAMMED GRAM - (United States)

POSTED: Friday, December 22, 2017

Spoke to some one in (customer care dept) & she CANCELLED my orders. There is NO customer care !!! First she started out offering to give me a 25% refund, then it was a 50% refund. I told her I wanted a 100% refund. She then gave me her name & # so fast I couldn't understand either (foreign accent) & then hung up!!! I did receive cancellation emails for both products. NO MENTION of any kind of a refund. I will be keeping a close eye on my cc account.

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