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Report: #1150355

Complaint Review: BetsBuy.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Brian — Antelope California
  • Author Not Confirmed What's this?
  • Why?
  • BetsBuy.com Internet USA

BestBuy.com Unnecessarily tied up funds in my bank account Nationwide

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Be carefull when ordering multiple items on BestBuy.com. I ordered 2 LapTop Computers on 1 order for a total of $787.74. BestBuy.com proceeded to authorize my purchase through my bank account (checked for available funds) - no problem yet.

 

The problem orrurred when only 1 of my LapTop Computers was ready to ship, BestBuy.com re-authorized my bank account for an additional $393.87 (the cost of 1 of the computers), leaving the original authorization for $787.74 in place. My bank account was hit for almost $400 extra! This has caused an overdraft situation in my account, 1 bounced check - so far, and an overdraft fee.

 

When I contacted BestBuy.com Customer Service, they were ultimately not able to help me. The Supervisor said to me "in this sitiuation, there is nothing I can do." I asked for compensation - he was not able to offer any. I asked for him to contact his suppervisor, somebody at the Corporate Office that had authority to help me. His quote - "I can't contact them, they will not take my call, I am the top of the ladder and there is nothing I can do."

 

If you order more than 1 item from BestBuy.com, they might split the order and unnessecarily tie up your bank funds, because - "that is how our system works."

This report was posted on Ripoff Report on 05/28/2014 03:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/betsbuycom/internet/bestbuycom-unnecessarily-tied-up-funds-in-my-bank-account-nationwide-1150355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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