Complaint Review: Better Business Bureau of Dallas - Dallas Texas
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- Better Business Bureau of Dallas Dallas, Texas U.S.A.
- Phone:
- Web:
- Category: BBB Better Business Bureau
Better Business Bureau Of Dallas Better Business Bureau -Provides No Service Dallas Texas
*Consumer Comment: food for thought
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I received a complaint letter from the Better Business Bureau of Dallas that was unrelated to my business. The only connection between my business and the business that the complaint was about was that both businesses used the same last name in the business name. The person that filed the complaint had clearly identified the name and address of the business that she had a complaint about. The BBB had ignored the information and substituted my business name and address.
The real problem was trying get it touch with the BBB to ask them to fix their screw-up. Their online link didn't work - it was just a dead end. I called the next day and got a message that said that they got too many calls to answer any calls and they would only try to return the call one time.
The BBB is inept and careless at best and a scam at worst that provides no service in exchange for their membership fees.
Awp
Dallas, Texas
U.S.A.
This report was posted on Ripoff Report on 06/18/2009 07:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/better-business-bureau-of-dallas/dallas-texas-75204/better-business-bureau-of-dallas-better-business-bureau-provides-no-service-dallas-texas-462518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
food for thought
AUTHOR: Jeremiah - (USA)
SUBMITTED: Tuesday, October 27, 2009
all businesses choice to support an organization that was set up to promote VOLUNTARY SELF REGULATION (1912 I think). One would hope that as the
Government is growing by leaps and bounds that non profits like the BBB would not go away. One would have to think that someone will come
in and regulate advertising and even possibly complaints against companies. I dont know about anyone else but I don't want that regulatory agency to be the Government. This is why I'm a huge supporter of voluntary self regulation. Not all companies that support the BBB are just looking out for the direct effect. But I do know that my previous employer would always go to the BBB member pages to find a company when looking to hire a new vendor. (this was do to him knowing that the BBB checks references, time in business substantiation and lic. if applicable). Most importantly when someone is a member they are telling their current and future customers that they are an open book and will do everything in their power to make their customers happy. (Third Party Leveraging)
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