Complaint Review: Better Business Bureau of Greater Houston - Houston Texas
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- Author Not Confirmed
- Better Business Bureau of Greater Houston 1333 West Loop South, Suite1200 Houston, Texas United States of America
- Phone: (713) 868-9500
- Web: http://houston.bbb.org/About-BBB/
- Category: BBB Better Business Bureau
Better Business Bureau of Greater Houston BBB, BBB of South Texas Collects fees from companies for satisfactory reports Houston, Texas
*Consumer Comment: http://epsna.com/
*Consumer Comment: BBB & EPS ARE BOTH A SCAM!! FRAUD ALERT!!
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I had a problem with a roofing contractor who was completely unscrupulous. Rated "F" on Angie's list (I didn't find out until after work was done) I decided to report the contractor to the BBB of Greater Houston. Surprisingly, I found the contractor has an "A+" grade at the BBB and is "A member in good standing" (which means the contractor pays a fee to the BBB).
My report of bad actions on the part of the contractor were dismissed within hours of me filing it. I've since sued the contractor in Small Claims court and was awarded damages equalling the total cost of the contract. So I checked back with the BBB and still the contractor has an "A+" rating with no negative or open reports.
I've done quite a bit of research on the BBB and learned that these are simply franchise operations purchased by people who make money by collecting money from companies "members in good standing". Companies who pay the monthly/annual fees are rewarded by the BBB dismissing negative reports almost immediately, regardless of the company's negligence.
The BBB is a scam and fraud. This office in Houston is particularly egregious. If you're really interested in finding the ratings for a company, check out an objective service like Angie's List where company's don't pay fees or advertise. Sadly, BBB's are often used by older people who are more likely to think that these organizations are legitimate.
This report was posted on Ripoff Report on 10/09/2012 04:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/better-business-bureau-of-greater-houston/houston-texas-77027/better-business-bureau-of-greater-houston-bbb-bbb-of-south-texas-collects-fees-from-compa-953005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
http://epsna.com/
AUTHOR: Ripped off Merchant - (USA)
SUBMITTED: Tuesday, April 05, 2016
these guy crew everyone ... read these stories
#1 Consumer Comment
BBB & EPS ARE BOTH A SCAM!! FRAUD ALERT!!
AUTHOR: ebhouston4 - ()
SUBMITTED: Wednesday, April 03, 2013
This comany is under investigation for credit card fraud and the bbb gives them an A+rating and will now allow anyone to file a compalint while they rip people off!!
http://www.eps-na.com/
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