Complaint Review: Better Home Exteriors, Tex Cote Of America Inc - Los Angeles California
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- Author Confirmed
- Better Home Exteriors, Tex Cote Of America Inc 5950 S. Avalon Rd, Los Angeles, California U.S.A.
- Phone: 949-650-0787
- Web:
- Category: Sales People
Better Home Exteriors, Tex Cote Of America Inc Charged exhorbitant price for a worthless product Los Angeles California
*Author of original report: Better Home Exteriors
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In 1998, tired of repainting the trim and south facing part of my house every year, I was contacted by a representative of Tex Cote, who promised that with their treatment of my house I would never have to paint again, and that it would be guaranteed for my lifetime. Additionally, it would not fade, stain or crack. Cleaning could be done wih a garden hose. The company also installed aluminum trim on my house.
I recently discovered multiple cracks in the Tex Cote, the north side of the house is covered with soot from the recent fires in California (which will not wash off) and the aluminum trim is coming loose. The cracks are located on the sides of the house which recieve nearly constant sunlight.
would recommend anyone considering using this product, reconsider. It is good for a lifetime only if you plan on dieing within 8-10 years.
I contacted the company and told them of my problems. They replied that with the housing slowdown, they had downsized, and it would be a week or so before they could get out to inspecte my house. A week laterI was contacted and told they would be out the next day. Suprise! No one showed up.
Taccobob
Garden Grove, California
U.S.A.
This report was posted on Ripoff Report on 08/12/2008 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/better-home-exteriors-tex-cote-of-america-inc/los-angeles-california-90003/better-home-exteriors-tex-cote-of-america-inc-charged-exhorbitant-price-for-a-worthless-p-361993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Better Home Exteriors
AUTHOR: Taccobob - (U.S.A.)
SUBMITTED: Wednesday, August 20, 2008
I complained to Bettr Home Exteriors and Tex Cote. After an initial wait, Better Homes Exerior sent a rep to my house. He examined the house, water blasted away to cracked Tex Cote, primed the affected areas and I now expect him back in two days to refinish my house. I might add, that the worker completely cleaned the outside of my house, which was pretty grimy after the fires in recent years and it looks terrific. The product didn't quite hold up as advertised, but the customer service more than made up for it. I AM HAPPY AND MY HOUSE LOOK GREAT. TACCO BOB
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