Complaint Review: betterworldbooks - South Bend Indiana
- betterworldbooks South Bend, Indiana United States
- Phone:
- Web: www.betterworldbooks.com
- Category: Consignment Stores
betterworldbooks BWB false advertising & poor customer service South Bend Indiana
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
i was a frequent buyer from betterworldbooks for years.
at one point their value, customer service & standard of books was great but in time, i was sent more often than not books nowhere near the condition they were listed as - add to this deliveries that ALWAYS arrived later than the estimated period & experiences with one staff member in particular who attempted to shift the blame to me (& dodge responsibility) despite my providing photographic evidence of poor condition of what was received.
clearly, customers are NOT valued - only your MONEY is.
on my final purchase for example, the inside covers (front & back) were stained dark yellow as if it had been pissed on! yet the book was listed as 'used-good'. disgusting...
suffice to say, standards got horrible & i will not be returning as a customer.
to sum up, many other online used book sellers do it better & the standard of the books is also much better.
if you ARE a current buyer/customer, i urge you to check the the condition of the books you receive against their book condition standards - it's clear that they do not expect you to do this based on my experiences calling them out!
avoid 'betterworldbooks'....
This report was posted on Ripoff Report on 11/15/2017 07:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/betterworldbooks/south-bend-indiana/betterworldbooks-bwb-false-advertising-poor-customer-service-south-bend-indiana-1411995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.