Ripoff Report Needs Your Help!
Report: #999087

Complaint Review: - Redondo Beach California

  • Submitted:
  • Updated:
  • Reported By: Dakota — Philadelphia Pennsylvania United States of America
  • Author Confirmed What's this?
  • Why?
  • 2400 Marine Ave. Redondo Beach, California United States of America Horrible customer service and false promotional offers! Redondo Beach, California

*UPDATE Employee: Dear Customer,

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Customer service uninformed about special promotions. Give out false information that they even verify with their supervisors. December 13th 2012 free give away of a $75 valued item, never sent out. Sent numerous emails stating this. Told would be sent out following week, never sent.

Finally told according to their records it was sent out, no free item sent. No more help from customer service. Beware of Virginia she basically tells you one thing and does another. Very very unreliable and goes back on word. She is the one who told me it would be sent out following week on December 21st 2012 in an email. Also told actual value of item ( their retail price) $38, can purchase for $6 to $8 from them on buy now option!

Retail prices highly exaggerated, false, can be purchased elsewhere for 85 to 90% off their retail price, Ebay for example!   Jan 18th 2013 $25 off promotion first told applied to all purchases $25 and over. Tried using coupon contacted customer service told only applied to special category, explained purchased several items under the assumption offer applied to all purchases. Told it would be noted and I would not be penalized for not buying these items because of misinformation. Bid on item and won in special category but could not use coupon unless I purchased the items that I was told I would not be held accountable for buying!

Customer service no communication between representatives, told something different each time I inquired about problems. Constantly being told someone will get back to you and no one does. Not worth the hassle, frustration, and time to deal with when you are not getting the great savings they advertise. Many times bids are higher than buy now purchase price!

This report was posted on Ripoff Report on 01/18/2013 09:19 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals


#1 UPDATE Employee

Dear Customer,

AUTHOR: Bidz.com_auction - (United States of America)

POSTED: Monday, January 21, 2013
Thank you for taking the time to provide feedback about your experience with us and we offer our sincere apologies that you were unsatisfied. We assure you that we treat all customer feedback seriously. Please provide your username and the order number to us so we can research the matter and provide you with resolution. You may provide the requested information to or contact our friendly customer service at

1-888-247-BIDZ (2439) M-F 8am-5pm. 
Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now