Big Jim's Wholesale - Staley Publishing - Wholesale Gopher No order, no response, don't care! Keller Texas

I wrote a report several weeks back,cant remember when. About not receiving an order I had ordered.I emailed them 14 times with no response. This is all TRUE. I have copies of all corspondance between both parties Out of 14 I received 2 responses. I was inquiring about different orders that after 1 week and not hearing from them or receiving the orders I wrote to them. They never responded so I keep writing. Twice I called no response. 1 week later I get a call and was told they would check into it. Weeks went by no response,so I emailed again with no response.Thats when I got mad and wrote the Rip off report. All this frustration and me writing this report could have cleared up all this if they had responded to my calls or my emails. Their support is terrible.Cant get anywhere on phone or in email.In the end I finally got a hold of someone and they said I had never finalized the order thats why it wasn't send. So why in the world couldn't they have saved me all this frustrated and just answered my emails?I am suppose to re track my statement I was told or face being sued for defamation.Well I say to Wholesale gopher:WHY DO YOU NOT ANSWER MY EMAILS? WHY DID YOU PUT ME THROUGH ALL OF THIS WHEN ALL IT WOULD HAVE TAKEN WAS FOR YOU TO CLEAR UP THIS MISUNDERSTANDING WAS ANSWER YOUR EMAils. I hope in the future you don't treat all your customers this way.OK wholesale gopher I have explained that the order wasn't sent because of a misunderstanding.But I will still stand by the fact(and I wont remove this statement) that all could have been avoided if you would answer customer emails.This rebuttal is from Louise Cohoon in Illinois. I dont remember when I last wrote to you.

I wrote a report several weeks back,cant remember when. About not receiving an order I had ordered.I emailed them 14 times with no response. This is all TRUE. I have copies of all corspondance between both parties Out of 14 I received 2 responses. I was inquiring about different orders that after 1 week and not hearing from them or receiving the orders I wrote to them. They never responded so I keep writing. Twice I called no response. 1 week later I get a call and was told they would check into it. Weeks went by no response,so I emailed again with no response.Thats when I got mad and wrote the Rip off report. All this frustration and me writing this report could have cleared up all this if they had responded to my calls or my emails. Their support is terrible.Cant get anywhere on phone or in email.In the end I finally got a hold of someone and they said I had never finalized the order thats why it wasn't send. So why in the world couldn't they have saved me all this frustrated and just answered my emails?I am suppose to re track my statement I was told or face being sued for defamation.Well I say to Wholesale gopher:WHY DO YOU NOT ANSWER MY EMAILS? WHY DID YOU PUT ME THROUGH ALL OF THIS WHEN ALL IT WOULD HAVE TAKEN WAS FOR YOU TO CLEAR UP THIS MISUNDERSTANDING WAS ANSWER YOUR EMAils. I hope in the future you don't treat all your customers this way.OK wholesale gopher I have explained that the order wasn't sent because of a misunderstanding.But I will still stand by the fact(and I wont remove this statement) that all could have been avoided if you would answer customer emails.

On November 13th, they sent my mcdse via USPS, after I had emailed them about seeking legal help. They never called me to let me know that they were sending the package. Everything that I order was in there except two items, and from calculations I was not charged for. I still would not do business was this company.