Complaint Review: BIG O TIRES ALBUQUERQUE NM - Albuquerque New Mexico
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- Author Not Confirmed
- BIG O TIRES ALBUQUERQUE NM 5200 Central Ave SE Albuquerque, New Mexico United States of America
- Phone: 505-268-4391
- Web:
- Category: Auto Tire shops
BIG O TIRES ALBUQUERQUE New Mexico BUSHWACK BY A PHONEY ROAD HAZARD WARRANTY Albuquerque, New Mexico
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Traveling around the country I purchased two needed front tires for my vehicle from Big O Tire, which carried the same brand as the rears. Upon completion, I was asked if I would be interested in a Road Hazard Warranty for additional $19.99 each tire.
I asked what it covered? This is from the front page of the statement on the Bill:
Road Hazard Warranty
3-year free repair or replacement warranty for road hazards and manufactures workmanship & materials plus mount and balance and new road hazard warranty. How could I go wrong, for $40 I would have protection against anything "right". EXCEPT If you drive on that road hazard that you encounter say get to a safe place off the road, all bets are off according to Big O Tire. They claim they verbally tell you at the billing review. I did not hear that part.
I had the tire replaced in Lincoln NE by T.O. Hass, they commented they would have replaced it under there policy. I have been in business and if you have a happy customer they tell 10 people of there experience, If bad experience you tell 20 people. Rip off report tells hundreds of thousands. Corporate consider changing your policy.
This report was posted on Ripoff Report on 03/13/2012 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/big-o-tires-albuquerque-nm/albuquerque-new-mexico-87108/big-o-tires-albuquerque-new-mexico-bushwack-by-a-phoney-road-hazard-warranty-albuquerque-853104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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