Complaint Review: Bill Heard Chevrolet Town Center - Kennesaw, Georgia
- Bill Heard Chevrolet Town Center 950 Barrett Parkway Kennesaw,, Georgia U.S.A.
- Phone:
- Web:
- Category: Auto Dealers
Bill Heard Chevrolet Town Center rip-off! I met my end of the deal, but they didn't meet theirs thus messing up my credit. Kennesaw, Georgia
*Consumer Suggestion: Call the Zone Office. You don't get the car unless you pay the SCUM FEE.
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My issue involves a contract dispute with Bill Heard dealership they sold me a car (2003 Allero) in December and by February the deal was not closed although I'd completed all the required paperwork including getting a cosignor, (although I have a 630 beacon score), and I qualified for financing. The deal was incomplete because the sales department failed to close the deal while the end of the year rebates were available. The rebates would have covered the cost of my trade-in (which I was 6,000 dollars upside down.)
I went to them because my step dad is GMAC and I qualified for his discount and they were advertising rebates that would cover the negative equity., but since they failed to close the deal the incentives given by the manufacturer were no longer available. They asked me for more money or to take the car back. They continually lied to me about the status of the deal until the very end. "Oh yeah miss all the deals, fine--don't worry!" I gave the car back and said I would call an attorney.
Currently I am three months behind on the vehicle traded in and my credit score is shot because they never paid the vehicle off. I Don't have the car though I have a contract, the only loophole was that if financing could not be secured the contract would not be binding. Financing was NOT an issue. It was the loss of rebates and their failure to follow through on the paper in a timely manner the sales floor manager even admitted to that. Can they do this even by agreeing to the deal aren't they binded to honor it if I met my end of the deal (qualifying for a bank loan)? Now my credit's screwed and I probably can't get another vehicle. Let me know what can be done.
Khalilah
Stone Mountain, Georgia
U.S.A.
This report was posted on Ripoff Report on 03/05/2004 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bill-heard-chevrolet-town-center/kennesaw-georgia-30144/bill-heard-chevrolet-town-center-rip-off-i-met-my-end-of-the-deal-but-they-didnt-meet-t-82911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Call the Zone Office. You don't get the car unless you pay the SCUM FEE.
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Saturday, March 06, 2004
I don't know if calling the zone office or not will help but you can try. I think you said you have a contract and no car...something is wrong here. Even if you turned in the car, that was a repossession. You haven't been making payments, right? When you don't make the payments, you mess up your own credit.
But there's more to this...
I said to someone else on this board and I'll say it to you too...(maybe you'll be willing to ACCEPT the help)...since you already know about this message board service you should have used these EXCELLENT resources to research the Heard dealership chain. If you would have done that, you would have seen this chain is NOT where you want to buy! The examples of FRAUD and DECEPTION not to mention the NUMEROUS fines, civil penalties and the like clearly shows what type of people you're dealing with! Also, I bet you paid some type of an enormous "DEALER FEE", right?
This is nothing more than an example as to how they are willing to LIE to you even before you go thru their doors! They tell you the price of the car is "X" dollars in their advertising but wait, there's an additional "fee". You don't get the car unless you pay the SCUM FEE. Therefore, the Bill Heard price is not the "X" dollars they advertise...its "X" plus the "SCUM FEE"!!!
I wish you well in your battle with this SCHLOCK OPERATION. But remember, Bill Heard is NO PLACE to buy a car. SPREAD THE WORD!


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