Bill Stern , SBG Electronics, SBG Capital RIPOFF NO PRODUCT NO REFUND New York New York

On 5/10/07 I was contacted via phone by a person who stated their name was Bill Stern of SBG Electronics, regarding a post that I (Steven O'Hearn) made on Alibaba.com. The post on Alibaba.com was a post looking to purchase consumer electronics from suppliers of those products. Diring the conversation, Bill Stern stated that he carried the porducts I was looking for and he would email me a price list with. The email of the prices was received via email on 5/10/07.

After receiving the price list, Bill emailed information that he stated was an authentic wholesale licencse and that he was a registered business. Bill Stern stated that is wholesale number 5284465 and that his registered business name Delaware Corp SBG CAPITAL LLC. Bill Stern stated via email and phone converatations that there would be an additional 5-7% discount on pricing if it was paid via Western Union. He said that he did not accept Paypal because he old Paypal account was hacked by someone from Nigeria and the money in his acocunt was stolen. Bill Stern said he would discount the amount of the Western Union fee to the order placed because this was our first transaction.

After numerous phone conversations with Bill Stern we worked out an order and payment arrangements via Western Union. Bill stated that in order for the order to be shipped a 20% deposit needed to be sent in order to ship the order and the rest can be paid COD with UPS. The total of the order was over $3000. The Western Union moeny wire was sent on 5/11/07 for $600. A corrected invoice was sent via email to show the difference to pay for the COD when UPS arrived. Bill Stern emailed the tracking numebrs for 3 packages that were suppose to be from UPS (J1970163455, J1937524207, J1937524216). The total remaining for the COD was $2468 via email. Stern said that UPS picked up the packages from his business on 5/14/07.

After receiving the email with the tracking numbers I advised Bill Stern via email and phone that most UPS tracking numbers with 18 digits. He stated that this was the tracking numbers straight from the UPS shipping labels. I called the UPS 800 number listed on UPS.com and UPS said that the tracking numebrs given were actual tracking numbers but they were for packages being shipped overnight air. UPS said that the tracking numbers did not have any shipping information attached with them. I asked the UPS operator what that meant and she said that someone can print a shipping label and until the shipment is picked up from UPS, there would be no shipping information unitil then.

I waited until 5/16/07 to check on the tracking numbers again with the 800 number on the UPS website. The operator told me the same thing again that there was no shipping information listed for those tracking numbers. Bill Stern stated that UPS should arrive to my house on 5/17/07 or 5/18/07. The packages never came on 5/17/07. I tried calling Bill Stern on 5/17/07 and there was no answer. I sent and email and Bill Stern stated that UPS came by my house and that there was a guy named Michael at my residence and he tried something fishy so the UPS driver came back. I was home at my residence all day and UPS did not come to the door once. Bill Stern also stated that Cingular phone service is donw where he lives because lightning struck the Empire State Building. Bill also sent another email that said that UPS would be coming back to my house again to attempt another delivery of the products.

I called UPS after receiving the email from Bill and asked them if there were any scheduled deliveries to my address for that day and he stated no. I then emailed Bill and stated that I do have a package coming from anohter company for the following day via UPS so UPS would be coming to my house that day. UPS dropped off a package at my house the following day 5/18/07 and it was not from Bill Stern or his company. Once again no product was received.

On 5/19/07, Bill Stern stated that he mailed me a refund. Refund was never received by 5/23/07. On 5/23/07 Bill Stern stated he would refund my money through Alertpay.com. As of today 6/1/07, there is still no refund or response.

Steven
Quincy, Illinois
U.S.A.