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Report: #249722

Complaint Review: BingoNet , V3 Networks - Smith Falls Ontario

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  • BingoNet , V3 Networks Smith Falls, Ontario Canada

BingoNet, V3 Networks Online bingo Rip Off: Private information, Allowed Chat Abuse & Membership Benefit Lies Smith Falls Ontario

*Consumer Comment: V3Networks,Bingonet

*Consumer Comment: Comments from Amo

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BingoNet Store:
After you join, you find out that the store is only open twice a month, with very limited Gift Certificates. 10 Seconds and they are out of stock. The store will tell you when you try to get your next Gift Certificate, right to the second.

Don't believe that, I have gotten in the store only to click on the Gift Certificate only to be told I cannot purchase. Support's answer was that you cannot get a Gift Certificate until 24 hours after your 30 days? They will never admit that they have a problem and give you the Gift Certificate that you should have received. So which is it? Every 30 days or every Month and for Gift Certificates?

The Cliques on Bingonet do not have a problem with the store, raffles, tournaments or getting points, you can view their points on the top 10 every night or in the Bingonet league with year to date. Playing only a few hours they seem to have good cards every day, some more than 500,000 since January.

Chat Abuse:
When I first started playing at Bingonet, I was confronted and followed by members Pwdrmeblu & Blinky. They are a main clique that makes rude, ugly remarks when they find a target. I send an email to support. They reply that they would handle the situation. I had to change my bingonet id and was told to use the ignore button. They gave an excuse that they thought I was someone else.

So they allow this clique to abuse other players, the abusees should use the ignore button. Anyone who joins the site should be wary of Pwdrmeblu (leader of clique), Blinky, Bipps, BB317, Bobble (the lackies) to name a few. These are long time players and seem to have the Management's (Vera) support.

Managements Approval of Abuse:

I have seen where this clique has gotten so far out of hand with racial remarks, and physical threats on others that Vera (management) was called in. At first Vera threatens to remove their chat, then she stays to chat with the clique. Laughing and stating to the one that was abused to use the ignore button. She makes remarks such as: if I was a player I would be in your group (clique)

I have reported many abuses of other players, only to be told that they did not see any abuse in the chat log. I now know how to copy chat, alternate, control, print screen and paste into email or word document. This still will not do any good with Management. Chat rules change as they suit the management, and will never be written on the site.

Privacy Abuse:

In Bingonet's Privacy Policy it states In addition, our employees and any 3rd parties are contractually bound to protect the confidentiality of your information and access is restricted to those with a need to know the information to carry out the identified purpose

I have seen Vera (management) in chat state in chat when asked where a player is Let me check if she's paid up yes she is, maybe she is sick Also, this player that is saying she is leaving the site in chat, is the second highest paid out in GC's $???. (gives the amount) for the year and has no room to talk about this site. Also a CL when questioned on a player, stating email me after this and I will give you her email address? Where is the Confidentiality or Privacy? Vera (management) conducts herself more like a player than the Manager.

Many players have Vera & Employees of Bingonet on IM. I would like to know if any of the cliques are relatives, instead of friends of the management.

Getting out:

The only way to get out of Bingonet is to change your Mastercard or Visa. Call them up and have your Card number changed, they will continue to charge your account if you don't.

Mark Burgess is owner, as far as I know and still has address active as V3 Networks, 1101 Aviation Parkway, Morrisville, NC 27560, Phone (919)462-9652 not US phone number. I have written Mr. Burgess asking for all my Money back for these abuses, no reply.

Marge
anonymous
U.S.A.

Click here to read other Rip Off Reports on Bingonet

This report was posted on Ripoff Report on 05/22/2007 01:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bingonet-v3-networks/smith-falls-ontario-k7a-4s9/bingonet-v3-networks-online-bingo-rip-off-private-information-allowed-chat-abuse-me-249722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

V3Networks,Bingonet

AUTHOR: Bonnie - (U.S.A.)

POSTED: Monday, May 28, 2007

The Store,
yes the store is open twice a month and you are allowed to purchase gift certificates once a month with your points you have won. The gift certificates are a bonus if you get one. You also can win gift certificates in tournments.
Points,
you get points for winning games. You can open as many rooms as you like so naturally if I play 10 rooms I am going to win more points than someone with 2 rooms open.
Cliques,
This is life there are cliques wherever you work etc. But no one is ever shown favoritism by management in any way or form or by any chat leader.
Chat Abuse,
Sour grapes mf, if you are going to use players real names please use your real name.
Privacy,
Management would never give out personal information about any member on the site. As a matter of fact the cl's and management are always telling the members please do not give your email addy in the rooms as you never know who is in here.
Getting out,
All you have to do to leave is contact management and they will terminate your membership.
This site is fun, has saved me a ton of money. I used to go to real bingo and spend a fortune. My time is now spent on this site. There are alot of nice people there. It is very inexpensive to play and is open 24 hours

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#1 Consumer Comment

Comments from Amo

AUTHOR: Leah - (Canada)

POSTED: Saturday, May 26, 2007

Winning a gift certificate is a bonus not a promise. Getting into the store and getting a G.C. is hard to do but ev1 has the same chance and yes there is a limited amont of G.C's each month, if not then the company wouldn't be able to operate.If you get into the store on the 1st of the month and the month has 31 days in it then you can try again on the 1st of the next month, if the month has 30 days then you have to wait till the 16th of the next month,it isn't rocket science.

Ev1 on the site jokes about me knowing everthing that goes on and I have never seen a CL say they would give out a players email addy, players have said this but never a CL. The reason why the top are usually the same every day is because they play during the night when there are fewer ppl playing. I have been in a room at 4 or 5 am with just one or two other players only. Yes there are "cliques" but there are cliques everywhere the world over. and yes ppl everywhere make remarks about others it is part of life and yes it has always been dealt with. If every player in the world on every site was kicked off for making remarks then the gaming internet would be a ghost town.

As far as naming names that is very childish and just gives them ammunition to make more remarks and to speculate on who sent in the report and to accuse the wrong ppl. So why be anonymous if you mean what you say????? As far as charging your credit card if you had your satelite sevice charged to a credit card and you stopped watching tvand didn't tell them you didn't want anymore then they would still charge you so unless the company knows that you are quitting and to no longer charge you they aren't mind readers. and yes I do know of some players that quit and they did get any money refunded that was owed to them.

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