Complaint Review: Binverse, Incorporated - Fort Lee New Jersey
- Binverse, Incorporated 2125 Center Ave Ste 507 Fort Lee, New Jersey United States of America
- Phone: (201) 720-2830
- Web: binverse.com
- Category: Internet Services
Binverse, Incorporated binverse.com Malicious Billing Practices - Unavoidable Trial Payment Fort Lee, New Jersey
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I signed up for the Binverse service under a trial account, (3 days) entering the required payment information to be charged if I exceed my trial period. After several hours of account issues I was unable to use the service and promptly canceled my account using their web system.
A review of my bank account showed a $3 pending charge.
The next day I received an email stating that my payment had processed and my account had been reactivated. I in no way authorized any of the charges or the reactivation of my account.
A review of my account on their web page showed that my trial account was re-enabled and I was now signed up for a far more expensive payment plan that I selected for my trial. I would be charged 99$ if my account wasn't re-canceled in the next 24 hours.
Attempts to re-cancel my account through their web page system and via customer support email were unsuccessful and the emails went unanswered. I was forced to contact my bank to request my debit card be disabled to avoid the $99 charge.
This report was posted on Ripoff Report on 12/31/2010 08:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/binverse-incorporated/fort-lee-new-jersey-07024/binverse-incorporated-binversecom-malicious-billing-practices-unavoidable-trial-paymen-677375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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