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Report: #302143

Complaint Review: Biotab Neutriceuticals, Inc - Monrovia California

  • Submitted:
  • Updated:
  • Reported By: Nashville Tennessee
  • Author Confirmed What's this?
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  • Biotab Neutriceuticals, Inc 401 E. Huntington Drive Monrovia, California U.S.A.

Biotab Nutriceuticals, Inc - Aka - Www.ForExtenZe.com Company used credit card information to debit my account four times - total = $100.31 - before I received my first credit card statement showing the debits. Monrovia California

*Author of original report: Biotab Nutriceuticals - aka - www.forextenze.com - followup

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Read a full page ad in Popular Science magazine for the male enhancement product, ExtenZe. Ad offered a free week supply for the price of a postage stamp. Foolishly, I went online to the website and ordered the free week supply with a .97 cent debit to my credit card. This was on Dec 17. When I received my credit card statement for charges accrued during the 30 days ending Jan 15, there were four debits from sweetextenze Pasadena, Ca totaling $100.31. Additionally, on the same day as I received my credit card statement, I received an envelope from Biotab Nutriceuticals with a box containing a 30 day supply of pills. I never ordered a 30 day supply. After a google search on the company, I came across this site with the multiple complaints against this company. I plan to contact my credit card company tomorrow to dispute these charges. If successful, I will let you know. Otherwise, I'll have to cancel this card. Additionally, I plan to write to Popular Science to complain about their carrying this ad in their magazine.

Steven
Nashville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 01/21/2008 04:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/biotab-neutriceuticals-inc/monrovia-california-91016/biotab-nutriceuticals-inc-aka-wwwforextenzecom-company-used-credit-card-information-302143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Biotab Nutriceuticals - aka - www.forextenze.com - followup

AUTHOR: Steven - (U.S.A.)

POSTED: Monday, February 04, 2008

Followup call to Biotab customer service resulted in a promise of a call from the supervisor, which never came, and which I didn't expect. I made this call at the request of the bank after I filed a telephonic dispute of all of Biotab's unauthorized charges. After allowing 24 hours for a response that never came, I called the bank to cancel the credit card. This they did after confirming the legitimate charges still outstanding on the card. They sent me a new card with a new number within a week. They also sent me dispute forms ( one for each unauthorized transaction ) to complete for their records. These I completed and returned immediately.

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