Complaint Review: Birdsong Electric - Garland Texas
- Birdsong Electric 2914 Industrial Lane Garland, Texas U.S.A.
- Phone: 972-295-3000
- Web:
- Category: Electrical Services
Birdsong Electric ripoff dishonest fraudulent billing overbilling Garland Texas
*REBUTTAL Individual responds: Marketing Director
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Charged 5.5 hours of labor at $75.00/hour to run a wire for my hottub (assistant 3.0 hours at $45.00/hour). They called me from their business at 12:07pm to say they were on their way out to do the job. At 2:34pm I received a phone call asking for my credit card number, so I could pay them (I suppose they were finished with the job). I was home at 5:30pm. My wife had been home filling the hottub (obviously, after the electricity had been hooked up) for 2 hours and already had the water warming (i.e., the electricity/heater was already hooked up).
When I called to complain they said he left at 10:00am (what was supposed to be a "free estimate", and they actually should have charged me 5.75 hours, but "he took a lunch, and they were being generous with the time they charged me". They were so generous they charged me a $10.00 Fuel Surcharge on top of the $900.00, and their business is only 9.07 miles away from my house.
They did excellent work!! However, they were not there the hours they said they were (we had people there), PRICE GOUGED US, and were beligerant on the phone when we called to complain about thier billing practices. I would like to see my $317.50 overbilling back in my pocket!!
SAVE YOUR MONEY, FIND SOMEONE ELSE!!!!!
Brad
Richardson, Texas
U.S.A.
This report was posted on Ripoff Report on 11/23/2004 07:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/birdsong-electric/garland-texas-75041/birdsong-electric-ripoff-dishonest-fraudulent-billing-overbilling-garland-texas-119429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Individual responds
Marketing Director
AUTHOR: Bb - (U.S.A.)
SUBMITTED: Monday, August 25, 2008
Birdsong Electric, Inc. does services with serveral major business in the Dallas area. Including UT Southwest Medical Center, Westdale Management, Christain Care Center are just a few. The author needs to provide proof that this transaction or event really happened. Bridsong Electric, Inc always do follow up on any and ever job done. I welcome any feed back about this matter.
Birdsong Electric, Inc.
2914 Industrial Lane
Garland TX 75041
972-295-3000 off
972-271-0859 fax
www.birdsongelectric.com
patricia@birdsongelectric.com
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