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Report: #951047

Complaint Review: Birdsong Electric - Garland Texas

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  • Reported By: darren — garland Texas United States of America
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  • Birdsong Electric 2914 industrial Garland, Texas United States of America

Birdsong Electric Birdsong Electric, they will overcharge you, do not use!! Garland, Texas

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I called them on 9/10/2012 to repair a light fixture in my place of business, they are located less than a mile from my business and the tech was here in less than 10 min.  As it turned out it was just a ballast, the man fixed it in less that 30 min and he was gone, he said that they would bill me.  On Oct. 2nd i received the invoice in the mail, the bill totaled $ 306.02, i was shocked, i was expecting maybe $ 150 or $200 at the most.  the ballasts cost approx $ 20 at Loews or home depot so we're not talking expensive replacement parts.
    They charged me for 2 hrs of work at $ 87.50 when the tech was not even here for 30 min $41 for the ballast, $ 2 for wire nuts, and $ 65 for a truck charge (what ever that is).  when i called to complain the lady just said that it is there policy to charge a 2 hour min for any job, ive heard of a 1 hour min, but never 2 hrs, i've even confirmed this with other electricians in the area and they have not heard of such a thing as a 2 hr. min.
    I'll never use them again, this is the second time i have had a problem with them overcharging me on a job, it looks like at least one person other has had issue with getting over charged on his hot tub. 
    Never again, save your self a lot of problems and do not use this company!  

This report was posted on Ripoff Report on 10/04/2012 07:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/birdsong-electric/garland-texas-75041/birdsong-electric-birdsong-electric-they-will-overcharge-you-do-not-use-garland-texa-951047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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