Complaint Review: BisonOffice.com - North Riverside Illinois
BisonOffice.com BisonOffice on Amazon Defective Merchandise, Unethical Return Policy, Insulting Customer Service North Riverside Illinois
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Easily the single most UNETHICAL and FRAUDULENT company and seller on Amazon I have ever come across.
I purchased a desk from this company on Amazon which I thought was a certain size. Once I received it, I realized two things:
1) The company incorrectly put the dimensions of the return/credenza or omitted them from their listing completely
2) The company sold me a defective discolored desk completely different from the listing. [continued below]....
It is my belief that BisonOffice.com knowingly omitted or incorrectly put the correct dimensions of part of the desk I purchased and sent me this DEFECTIVE unit.
Their response? Send back a 300 lbs desk AT MY COST (which will be hundreds of dollars) and I must pay a 20% Restocking fee (which will also be hundreds of dollars).
So I am to lose more than half of what I paid this company for NOTHING?!?
Customer service was rude and unaccomodating and companies like this should be removed from staining Amazon.com.
It is my warning to all consumers to AVOID BISONOFFICE AT ALL COSTS - especially on Amazon.com
This report was posted on Ripoff Report on 03/05/2017 09:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bisonofficecom/north-riverside-illinois-60546/bisonofficecom-bisonoffice-on-amazon-defective-merchandise-unethical-return-policy-ins-1359868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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