Complaint Review: bitmart.co.za - Internet
- bitmart.co.za Internet United States
- Phone:
- Web: www.bitmart.co.za
- Category: E-trade
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They are fake! Do not BUY products from them. They are accepting payments and then blocked you!!!! A complete group of slammers and fakers!
Never received item. Was ripped off like others. Company needs prosecuting for fraud.
SCAM!! You will not receive your order if you order from there.
No reaction to e-mails. Never shipped. No help. No refund
I ORDERED MANY ITEMS FOR MANY COUNTRIES, THE FIRST ORDER WAS OK. I ORDERED AGAIN SMALL ORDERS BUT NOT ALL ORDERS NEVER SHOW UP TO THEY DESTINATIONS. SOME I DID NOT ORDERED THEM. I EMAILED BACK ABOUT THE MISSING ITEMS BUT THE VENDORS THEY DO NOT EXIST ANYMORE O KEEP TELLING ME THE ITEMS ARE IN HIS WAY
This report was posted on Ripoff Report on 01/24/2018 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bitmartcoza/internet/bitmartcoza-fake-1425000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Fake Review
AUTHOR: Jacques - (South Africa)
SUBMITTED: Sunday, May 06, 2018
Dear Admin Team
The Review about Bitmart is Fake. We have responded to this fake post and we have to date not received a single email or phone call in order to determine who this customer is. Furthermore, all international orders are paid via Paypal which has a zero-tolerance full refund policy if we don't deliver or comply with their requirements of customer satisfaction so there is no way that this customer is real because if he was so terribly inconvenienced he could simply ask for a full refund from PayPal.
Please have the bad review about Bitmart removed as we have determined after 5 months since it was posted this was done in an attempt to damage our reputation.
Regards
Jacques Serfontein
CEO - Bitmart.co.za
jacques@bitmart.co.za
+27825563705
#1 REBUTTAL Owner of company
Bitmart
AUTHOR: Jacques - (South Africa)
SUBMITTED: Tuesday, January 30, 2018
Bitmart is a reputable wholesaler of Crypto Currency Mining Hardware in Africa. Our policies regarding refunds and returns are clearly marked out on our website and we endeavour to deliver only the best service for our clients where possible. Sometimes things go wrong but were always willing to help resolve matters. Complaints listed on platforms should rather be directed to info@bitmart.co.za or our telephone line +27870953431
We cannot assist people if they do not provide us with order numbers contact details or invoice numbers. Please ensure you provide this info to us directly so we can resolve the matter for you with haste.
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