BJS.COM Bjs warehouse club They are a ripoff, Internet

Of course it's unstable. It's cheap. You didn't mention that in your original post. That says more than "I cut my finger and broke 2 nails".

This is, of course, one of the many problems with buying products on the Internet.  It's often better to pay a little more at a local store and you can stick it in your car and return it.

Who are you to make a judgment whether I know how to use a screwdriver or not? If you knew me, you wouldnt be talking nonsense. Besides, I just got my husband and father in law to put it together. This "easy to install, less than one hour item to assemble" took them over 2 hours to put together and is very unstable. This just shows that you never had to deal with this item, so please, stop making judgments about people or products you are not familiar with.

I tried talking to every possible customer service representative and spent hours dealing with this issue. To make the story short, they wouldnt accept it at the store because I bought it at bjs.com, and bjs.com wont pay for shipping because they have a poor customer service. These shelves are unstable and sharp, and I am stuck with them. Its not a good situation to be in, but I hope there are people who will read my review and stay away from them

Consider the item defective if it's not properly machined and has sharp edges or burrs. Oversize items are always a hassle to return when bought mail order, even from the best stores. Call BJ's corporate executive office and insist on NOT dealing with usual customer service. I'll bet someone there will do something, at least arrange for you to return it to a store. Better yet, call the nearest store first and ask their manager (not some service clerk) if they can take it back from you due to the size/weight and fact that its got dangerous defects. Let us know how you do.

That shelving unit is about as difficult to assemble as a ham & cheese sandwich. Request assistance from someone that knows how to operate a screwdriver.