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Report: #1441190

Complaint Review: BLDG Management, Pembrooke on the Green Apartment Homes - Denver Colorado

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  • Reported By: Benjamin — Denver Colorado United States
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  • BLDG Management, Pembrooke on the Green Apartment Homes 3003 E 3rd Ave #201 Denver, Colorado United States

BLDG Management, Pembrooke on the Green Apartment Homes Lena Felix, Joseline Garcia, Jarrett Posner, Darren Everett, Max Bresner, Josh Hansen, Sarah Whetzell, Shannon Ely, Leah Chelist, Krystal Weger, Desiree Fajardo, Janeed Harvell, David Sarabia, Dennis Padilla, Melissa Johnson West, Ashley Fuller, Heather Becker, Will Nystrom, Morgan Goodale, Caitlin Ceaser, Janette Bratzler BLDG Management ignores and neglects tenants, even after they allow bed bugs to spread from room to room. Denver Colorado

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The story goes like this: First my upstairs neighbor moved out 4-6 weeks ago, he threw out all his furniture and I didn't think anything of it. Then my next door neighbor moves out about 3 weeks later. Once my next door neighbor moved out, two weeks went by, until one day I realized I had bed bugs. Obviously they were spreading from room to room, neglect on the part of the property managers. So I ended up paying for the exterminator, because their front office lied to me and fed me misinformation about their exterminator, who couldn't show up he said. Once I had the apartment treated I went into the office to break lease. I wanted to negotiate the break lease fee. When in the office I said "what the f**k I have bed bugs" and the unprofessional manager Joseline Garcia tried to kick me out her office for cussing like we're in kindergarten, without even helping me. I refused to leave until I got my break lease agreement. After I moved everything out, I sent out 6-7+ emails to managers Joseline Garcia, Lena Felix, and Desiree Fajardo asking for a short meeting to negotiate the break lease fee, all I wanted to do was meet in the middle. All the managers literally ignored all my emails. So I printed out every unreplied email and demanded to speak to Lena, the main manager at Pembrooke on the Green. I told her all of this and all she did was pretend not to speak English and tell me "ok."

Months later a debt collector calls me to collect on the $1666 break lease fee. I told him I wouldn't pay anymore than half because of treatment from the staff and neglect, the debt collector was actually really nice and agreed and we met in the middle. After this I repeatedly took actions to get in contact with upper management of the company to let them know how people in their company are operating. It took me months but I finally got a hold of someone above Lena and told her everything. I then sent Lena an email asking her if she learned a lesson and would become a better person after this, with some cussing involved. Lena literally called the police on me for cussing, but that isn't illegal, so nothing happened. On top of this I have emailed 15+ managers over the course of 3 years (40+ emails!) with them as my property managers. Even after bed bugs spread from room to room, they still ignored ALL of my emails. Darren Everett seemingly doesn't give a s**t about the reputation of company (he's the President), you'd have to literally set off a nuclear bomb to get his attention or reply. These people lack backbones. The most unprofessional property management company in Colorado!

This report was posted on Ripoff Report on 05/02/2018 05:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bldg-management-pembrooke-on-the-green-apartment-homes/denver-colorado-80206/bldg-management-pembrooke-on-the-green-apartment-homes-lena-felix-joseline-garcia-jarr-1441190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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