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Report: #821690

Complaint Review: Blockbuster L.L.C. - Vista California

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  • Reported By: Ripoff Reporter — Vista California United States of America
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  • Blockbuster L.L.C. 950 S. Santa Fe Road Vista, California United States of America

Blockbuster L.L.C. Cancellation failure, incompetent, possible intent to defraud, refund denial, run-around Vista, California

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Verbally requested account cancellation before due date at store.  Billed for two months after that.  Store clerk would not issue refund and claimed no record of cancellation existed (on unused account).  Told to come back next day to speak w/ manager who could issue the refund.  The manager refused to issue refund and referred me to the 1-800 customer service number.  Called the service number and again told they could not issue a refund and that a District Manager would call in the next three days to discuss the refund or issue?  I don't wish to discuss anything with their District Manager, because nothing other than a refund that is owed to me for their incompetence is satisfactory.  I am getting the run-around.  245 rip-off reports made against Blockbuster so far.  My advice is to not do business with them at all.

This report was posted on Ripoff Report on 01/12/2012 10:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/blockbuster-llc/vista-california-92084/blockbuster-llc-cancellation-failure-incompetent-possible-intent-to-defraud-refund-821690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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