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Report: #359361

Complaint Review: BLOOMEX INC. - OTTAWA Ontario

  • Submitted:
  • Updated:
  • Reported By: KIRKLAND Quebec
  • Author Confirmed What's this?
  • Why?
  • BLOOMEX INC. 9 CAPELLA COURT , UNIT 1 OTTAWA, Ontario Canada
  • Phone: 888-912-5666
  • Web:
  • Category: Florists

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On June 13th , 2008 , I ordered flowers on line from bloomex ,to be sent to my friend in Ottawa. Purchased 1 x LF29-11 @ $ 29.99 ,
1 x RP combo @ $ 15.98
Taxes @ $ 7.79
Delivery AM @ $13.99
-------
Paid By Visa $ 67.75

Received flowers on June 14th , flowers received missing RP-Combo , card with my message missing , and the three roses in the vase were wilted on arrival at my friends house. Called immediately on Monday on line with Kim, reported the problem and she gives me all type of excuses why the order was wrong , and told me I would have to send photos of the wilted flowers to prove to them that they are wilted. Sent them the photos. And never heard back from them.

I then reported this to Better Business Bureau , who sent a notice to them , and they ignored the BBB also. They also have false advertising as to the RP-Combo, as kim said that this was only for roses order but on the internet there is no mention of this at all. DO NOT DO BUSINESS WITH COMPANY.......THEY DO NOT RESPECT THEIR CUSTOMERS , OR BETTER BUSINESS BUREAU. ALL PHOTOS AND DOCUMENTATION ON HAND.

Anonymous
KIRKLAND, Quebec
Canada

This report was posted on Ripoff Report on 08/05/2008 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bloomex-inc/ottawa-ontario-k2e-8a7/bloomex-inc-ripoff-ottawa-ontario-canada-359361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

BLOOMEX OTTAWA , CANADA - SETTLES PROBLEM

AUTHOR: Anonymous - (Canada)

POSTED: Tuesday, August 12, 2008

I WOULD LIKE TO ADVISE YOU THAT ANGELA , AT BLOOMEX , TODAY , HAS SETTLED MY PROBLEM 100%. ANGELA IS A GREAT CUSTOMERS RELATION PERSON , WHO HANDLED MY PROBLEM VERY PROFESSIONALLY. BLOOMEX ARE VERY FORTUNATE TO HAVE HER THERE.
THANK YOU
DOMINIC

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