Complaint Review: Blue Buffalo Pet Products
Blue Buffalo Pet Products aka Blue Buffalo Dog Food Kurt Schmidt, CEO and Blue Buffalo service is horrible and will not replace bad food! Wilton Connecticut
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Kurt Schmidt is the CEO of Blue Buffalo pet products, Inc. They manufacture Blue Buffalo Pet foods. I purchased Blue Buffalo Dog Food. The bag I purchased was clumpy and had mold in it. I contacted Blue Buffaloi by Mail. I wrote President and CEO Kurt Schmidt. He never responded. I got a generic Letter from Blue Buffalo. I called Blue Buffalo. Their service is Pathetic. They are rude and extremely unprofessional. They will lie to you. They will not stand behind their food and/or replace product that is bad. I spoke with a lady in customer service. She was arrogant, rude, called me a liar and refused to help. They have a F rating with the Better Business Bureau. Kurt Scmidt clearly could care less about taking care of customers and producing good, quality Dog food. He employees rude and unprofessional people. This is clearly a money driven company that has no concern for pets or their owners. [continued below]....
This report was posted on Ripoff Report on 08/13/2015 04:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/blue-buffalo-pet-products/wilton-connecticut-06897/blue-buffalo-pet-products-aka-blue-buffalo-dog-food-kurt-schmidt-ceo-and-blue-buffalo-1248414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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