Report: #1452037

Complaint Review: BluePay Credit Card Merchant Processing - Naperville Illinois

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  • Reported By: Tom S — Houston TX United States
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  • BluePay Credit Card Merchant Processing 184 Shuman Boulevard Naperville, Illinois United States

BluePay Credit Card Merchant Processing Bluepay.com Blue Pay BluePay Processing, LLC Refused to deposit our money from credit card processing. Naperville Illinois

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DO NOT DO BUSINESS with BluePay.  I have worked with about 8 Merchant processors over the years.  I've never had anyone treat us as badly as this group.  Getting our money from them was like pulling teeth.

While we were working with them, they routinely "forgot" to initiate our deposits.  Usually this occurred on a weekend, so that we had to go 3 and 4 days without deposits.

Then, they unilaterally imposed a "Reserve" on us without notifying us.  They began holding our money in their account without telling us.

Ultimately, when we parted ways, they held more than $60,000 of our money for six months.  In light of the risks of our account, this was egregious and unreasonable.

Terrible company; terrible customer service; arrogant managers; an unconscionable merchant agreement.  Stay clear of these guys.  You can obviously see they have a long track record of Ripoff Reports.  Sad.  Very sad.

This report was posted on Ripoff Report on 07/16/2018 08:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bluepay-credit-card-merchant-processing/naperville-illinois-60563/bluepay-credit-card-merchant-processing-bluepaycomblue-paybluepay-processing-llc-refu-1452037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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