Bluewire TV Antenna No signal and no response from Bluewire San Diego CA

I purchased two Bluewire antennas from the bluewire TV site. I confirmed that all three major channels were less than 20 miles away, well within the 30 mile range that bluewire claims to receive. I tried the antenna in several different positions including the window position that they recommend. The best I received was a weak, pixelated signal of only one if the three major network channels.

I immediately requested a return authorization only a few days after receiving the antenna. I received no response from Bluewire TV support. After a week I sent a second request. It has now been almost three weeks with no acknowledgement of my request. There is no telephone number to contact them and their policy says absolutely no refunds after 30 days. At this point I am out $69.90 and still have a $167 per month cable bill.