Complaint Review: Bob Frenlsey Jeek Isuzu - Madison Tennessee
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- Author Confirmed
- Bob Frenlsey Jeek Isuzu http://www.frensleychrysler.com/ Madison, Tennessee U.S.A.
- Phone: 615-859-0000
- Web:
- Category: Auto Dealers
Bob Frenlsey Jeek Isuzu Got wrong pay-off wouldn't even call us back to try to renegotiate deal abused & mistreated Madison Tennessee
*Consumer Comment: Lein holder mistake?
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First visited Bob Frensley on February 21st, was told the 2002 PT Cruiser was $16,900 and they called my leinholder and got payoff of 10,052. Husband found a make and model magazine at Kroger stating that the same exact car was $14,995, called Bob Frensley said no it was already sold.
Called dealership back talked to another salesman said they had 3 PT crusiers all 2002 for $14,995. Went back the following week found a sante fe that we liked, worked out a deal on the Sante fe, signed all paperwork and "All Sales Are Final" contract.
Was called back the following Wednesday stating bring us $3200 or the vehicle. Payoff was wrong. Left message for owner, never called, husband called owner, never called. Talked to John (Treated me horrible wouldn't even try) Talked to Frank (Wouldn't even try)
Got CEO of Leinholder on the phone, leinholder said they are willing to put $1500 in on the deal to make it work. Called Bob Frensley wouldn't call back after a day finally called said that they wouldn't put ANY money in on the deal not even $200.
Asked if we can re-negotiate the deal and bring more money to the table, wouldn't even talk to us. This was the worst service ever had in my life!!! Warning never go to that dealership!
Stacy
Old Hickory, Tennessee
U.S.A.
This report was posted on Ripoff Report on 03/25/2003 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bob-frenlsey-jeek-isuzu/madison-tennessee-37115/bob-frenlsey-jeek-isuzu-got-wrong-pay-off-wouldnt-even-call-us-back-to-try-to-renegotiate-50463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Lein holder mistake?
AUTHOR: Allen - (U.S.A.)
SUBMITTED: Tuesday, March 25, 2003
With just the information you have posted I believe the lein holder quoted an incorrect payoff to the dealer. What makes me believe this is that the lein holder would never offer any money if they were not at fault. Although the dealership should return your calls I do not think they are responsible.
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