Report: #1239089

Complaint Review: Bobs Discount Furniture Store / Guardian - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Harry — Massachusetts USA
  • Bobs Discount Furniture Store / Guardian Nationwide USA

Bobs Discount Furniture Store / Guardian Bobs Goof Proof is a scam Nationwide

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I am putting this in here so that whoever is searching or planning to buy something from Bobs furniture store and also buying the so called Goof Proof (provided by Guardian) - then please think twice.

I bought the goof proof policy on my sofa last year as this provides 5 year repair/ripped sofa repair. My sofa had somme ink stains and also the foam from the arms was getting out of shape and sagging. I can pretty much touch the wood beneath the leather. So when I called them to have the stains removed / sofa repaired - the company stated 100 conditions - this is not covered that is not covered whereas when you go to Bob store the guys give false advertisement. It sounds like EVERYTHING is covered. It is a total rip-off. These guys should be investigated for their shady practices. After talking to Guardian I called up their in-house customer service deptt and the response I got was "Sorry" if Guardian refused then we cannot do anything. The sofa getting our of shape and foam getting pushed down is a product issue. They will not even acknowledge or even stand behind their product.

I am never going to buy anything from their store. It is all a sham. So whever is reading this - please do not fall in their trap. Don't be penny wise and pound foolish like me.

Buying "Goof Proof" is equivalent to "Proof - you have been goofed/Fooled" and you paid for it. 

This report was posted on Ripoff Report on 07/01/2015 05:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bobs-discount-furniture-store-guardian/nationwide/bobs-discount-furniture-store-guardian-bobs-goof-proof-is-a-scam-nationwide-1239089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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