Bobs outlets fashion warehouse FAKE NORTH FACE JACKET !! Internet

I ordered a north face jacket from their site. Within a couple days I received a fake north face jacket. The quality was poor and even the tags were not real!! So I decided to call the company and after multiple times of calling, finally somebody answer and tells me in a rude tone that I have to email the about this issue rather than calling. I email them and they replied 10 days later and told me to send the north face jakcet back. I had to pay out of pocket the shipping cost to mail the item back. After a coouple days I call again to see if they recieved my item and they tell me that they havent recieved my item and they wont refund me. I gave them the tracking number and after arguying and threating to sue them. They finally gave me back my money. It took me a month to get my money back !! PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY!!!