Report: #1300618

Complaint Review: Body in Motion

  • Submitted: Tue, April 19, 2016
  • Updated: Tue, April 19, 2016
  • Reported By: Renee — Metairie Louisiana USA
  • Body in Motion
    3924 Barron Street
    Metairie, Louisiana

Body in Motion B.I.M. Fitness and Dance Studio The BIGGEST rip off ever. I paid for a full year membership and lost my money. Metairie Louisiana

*Author of original report: Shannon Williams will say anything to save her start-up business

*REBUTTAL Owner of company: False Information by Trachelle Cornish aka Renee

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This place lured me right into a trap the moment I made my initial purchase on Groupon for Pole Fitness Classes. I should have known better. 

When I first walked into the building, I noticed an outdated Coke vending machine. It quickly took my dollar and gave me a nearly room temperature drink that was flat and EXPIRED! Yes, this machine was likely purchased at a junk yard.

Next, the V-Steam was a major disappointment. It was out in the open near the entrance almost like a cheap soda machine. When I started asking questions about the services, I was told that V-Steam is an ancient practice that Japanese prostitutes used after having sex with multiple partners to clean their vaginas. The STD rate in and around New Orleans is already at an all-time high and I do not want to contract a disease by sharing this equipment. [continued below]....

..... We all know by now that added moisture causes problems such as bacterial vaginosis (stank cooch) and yeast infections. This service is comparable to taking a hot bath, sitting in a sauna, or microwaving a glass of lemon water and squatting over it for 10 minutes with very similar results. 

As I walked towards the back of the building towards the small "reception" area, I noticed that brightly-colored tennis balls were placed on the bottoms of the folding chairs. It was so tacky. To add to the tackiness, the tablecloths were cheap and flimsy. The broken fireplace appeared as though it had been built of cardboard and tack glue. Avoid taking a picture with the fireplace in the background. 

Before I jump into how the business scammed me out of several hundred dollars for a yearly membership, let me mention the deplorable conditions of the actual pole fitness studio area. The pictures on the website appear to hide the actual design. For one, one of the walls of the studio is constructed out of a black garbage bag. Next, it's not always likely you will get a pole to yourself to work out on. You may have to share it with two or three other people who have paid $20 on Groupon. Don't expect all of the poles to be in order. Some are broken and cannot be used. They are not screwed in properly. There were many times women practiced on broken poles for a while before the instructor even noticed to give a warning. The poles are not always properly maintained.

During the beginning of class, customers stretch using their mats. There are usually never enough for everyone. These mats are filthy and smell like toe cheese. The are supposed to be pink, but they are dingy and filled with dirt and who knows what. You choose the filthy mats or the filthy floors. The floors appear to never have been swept. There is no broom in sight. As I was working out, I'd step on sharp foreign objects. I am not the first nor will I be the last person to complain about this. 

I met the instructor named "Storm." There's also the homosexual, the college student, and the other woman who looks at her phone for someone else to instruct her on how to instuct during the Boot Camp class. Then, there's the other random lady who plays on the poles as much as the customers do so I don't know what her role is (Sandy Martinez/Office Manager). During my sessions using the Groupon deal, there was usually only one instructor who did not and could not properly supervise the class because she was instructing a class that contained too many $20 Groupon customers. The instructor would have you try moves and would not spot you. My instructors and the owner kept pushing me and saying that the pain in my shoulder was attributable to my strength developing. I felt like I had to get stronger and continued to attend classes. I put a lot of trust in the instructors. When my $20 Groupon deal expired, I made the mistake of renewing my membership for an entire year. I paid a couple hundred dollars to this business using Paypal. Eventually, the pain in my shoulder became unbearable. I began to ask the instructors for more advice to understand the source of the pain. Again, I was given the same piece of advice; to continue working out on it because I was strengthening my shoulder. 

I called the owner of Body in Motion Fitness, Shannon Williams. I spoke with her about the pain in my shoulder. I told her that I had visited my doctor and that I was advised to stop working out until I healed. I was one month into my annual membership so I asked her to post-pone my membership or issue me a refund. She advised me to continue pole fitness (despite my doctor's orders) or else I would lose the strength that I had built up in my arms. She refused to post-pone my annual membership or issue a refund, stating that under the such and such promotion, post-poning membership is not an option and that her business has a no money back policy. She stated that because I signed a release form, her business was not responsible for my injuries. 

That leads me to talk about Shannon Williams's aunt Barbera. This lady held me up before a pole fitness class while she gave a demonstration about her insurance product. She asked me for all of my personal information, including my salary. She showed me the names of all of the people in my locality who she claimed were benefitting from her company's services. She said that if I were to ever get injured and had to be hospitalized and miss work, her insurance product would compensate me. Avoid her at all costs because she is bad luck. She explained how back in the day when she was in college, she was hanging out with friends when she saw a strip pole. She ran towards it, jumped, and fell on her a*s. She then mentioned that there are several lawsuits currently against Body in Motion Fitness. Their attorney is Anthony J. Livaccari, Jr. located at 101 W. Robert E. Lee Blvd. Suite 402 New Orlenas, LA 70124. His firm does not have a website and he uses a google e-mail address. In other words, he is a street-corner-hustling attorney that this business has hired. 

Once I requested a refund from Shannon Williams, she had him contact me. He lied in his e-mail, stating that Body in Motion's policies includes a waiver of liability to ""participating in any activity at BIM and using/accessing its facilities, equipment, instructors and representatives..."" "As such, you assumed the risk for yur alleged injury and there is no liability to BIM." If there was no liability, then why would Shannon's Aunt Barbera state that there were several lawsuits pending against the business? That's because smart people know that there is no such thing as no liability until the judge says so. If you're injured, it's best to get your own lawyer, sue, and let the judge decide whether there is liability. 

I said all that to say this. If you're considering pole fitness instruction, don't make the same mistakes I did. If I could do it all over, I would have chosen the more expensive pole fitness studio across town. If there were no other option, I would not pay for an annual membership. I would continue to give Body in Motion $20 here and there through Groupon. Once you give Shannon Williams of Body in Motion Fitness your money, you will not get it back. If this business would scam me out of a few hundred bucks, it will scam the next person too. If this business will tell me "Too bad, too sad," for your injury even after our fitness instructors poorly trained you, it will tell you the same thing. 


This report was posted on Ripoff Report on 04/19/2016 01:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Shannon Williams will say anything to save her start-up business

AUTHOR: - ()

I felt compelled to say something after the experience I had with this business. I regret putting money in this woman’s hands. Even Paypal stated that it would have given me my money back had the owner (Shannon Williams) used her better judgment and issued me a refund. However, considering her strict and unforgiving policies, it could not provide me a refund absent her consent. This is exactly why I am sharing my story with everyone. It is my right to exercise my freedom of speech and tell it like it is.

Thank the Lord above that I can tell people what I’ve been through. I have taken oath to uphold the highest levels of honesty and integrity in my profession. I have been admitted by the Supreme Court in the State of Louisiana. I did not get there by lying my way to the top. I got here with hard work. A.J. Livaccari is a one man show doing business through a gmail account. Most notable attorneys have a private e-mail account and a website at the least.

In regards to the rest of the things that Shannon has stated after my initial post, I have nothing more to say. When people lie about you, sometimes it is best to simply smile at them and go about your business. Do not be distracted from my initial post by all of this woman’s nonsense. You could get scammed out of your money at the door as soon as you walk through the door by putting it in the broken Coke machine.

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#2 REBUTTAL Owner of company

False Information by Trachelle Cornish aka Renee

AUTHOR: Shannon - (USA)

  RESPONSE TO RIPOFF REPORT I am Shannon Williams, the owner of Body in Motion, BIM, Fitness and Dance Studio, and this response is in rebuttal to the totally inaccurate and fraudulent report on my business that was submitted on April 19, 2016 by “Renee” of Metairie, Louisiana.

First of all, this report was not submitted by “Renee”, but by Trachelle Cornish who has hidden behind a fake identity because she lacks the courage to use her own identity because she knows her report is totally false and nothing more than an attempt to hurt my business. When Renee/Trachelle couldn’t bully me or my attorney into giving her a refund, when she knew no refund was due, she wrote this total pack of lies in a vindictive retaliatory attack on me and my business for sole purpose of hurting my business. Please note that Renee/ Trachelle Cornish has recently been admitted as an attorney in the State of Louisiana and it is appalling to believe that she will now be in a position to represent other people - how could she possibly be trusted when she files a despicable and fraudulent report and doesn’t have the guts to use her own name? This whole incident stemmed from Renee/Trachelle’s purchase of a membership to BIM at a discounted rate which special membership clearly stated the terms and conditions of a no refund policy. She first attempted to obtain a refund of her payment after she used BIM’s services by going directly to her payor, Paypal, and submitted what appears to be a fraudulent report regarding her payment. Please see below Paypal’s response after investigation that her claim for recover of her payment which was described as a fraudulent transaction and not authorized was totally refused by Paypal. Subsequent to this denial she forwarded an email to me on February 23, 2016 practically admitting to the fraud by stating that she did in fact make the transaction in December, 2015. This email is also attached. Again, this type of person is going be an attorney in Louisiana - how could she ever be trusted?

In lieu of attacking each and every lie that Renee/Trachell put in her Ripoff Report, I invite you to view our website at for pictures of my studio as well as information on the various services available. Further, please actually visit our studio at 3924 Barron Street in Metairie, Louisiana for a first-hand view of our studio and personal discussion of our services. You will see for yourself that Renee/Trachelle’s references to walls made out of black garbage bags, a car dboard fireplace and dirty premises are total falsehoods and that her Ripoff Report is totally without merit and merely submitted to hurt my business. Further, her lies don’t only extend to her description of the studio and services but also to her dealings with particular individuals. There is a reference made to my “Aunt Barbara” regarding the sale of insurance. The individual described as Barbara is in no way related to me but is merely an independent insurance agent who asked if she could speak with clients regarding her products. None of the products were there for the purpose of protecting individuals who may be injured at the premises. At no time was there ever any discussion with Renee/Trachelle about injuries at Body in Motion and particularly, there was never a mention of any law suits against Body in Motion. They do not exist nor have they ever existed. There are no law suits pending against Body in Motion nor have there ever been any law suits against Body in Motion. Again, total lies.

Further, my attorney, Anthony Livaccari, Jr., is a well respected member of the legal community having served clients in our fair city for over 30 years. I find it totally absurd that an individual who is attempting to hold herself out as an attorney would make such fraudulent and derogatory comments. It is disturbing that Renee/Trachelle as a new attorney has breached ethical and professional standards and expects to be an acceptable member of the Bar. The message is clear - avoid Trachelle Cornish at all costs for any legal services. In conclusion, it is also clear that this report of Renee/Trachelle is nothing more than an attempt to hurt my business as a vindictive measure for her own failures. I again invite you to visit our website and studio and don’t hesitate to contact me directly at (504) 889-8344.

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