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Report: #358842

Complaint Review: Bonneville And Sons Dodge/Kia - Manchester New Hampshire

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  • Reported By: londonderry New Hampshire
  • Author Confirmed What's this?
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  • Bonneville And Sons Dodge/Kia 625 Hooksett RD Manchester, New Hampshire U.S.A.

Bonneville And Sons Chrysler/Jeep Worst Customer Service in Town! Manchester New Hampshire

*Author of original report: DO NOT shop at Boneville SONS MANCHESTER

*General Comment: bad credit crazy lady

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I went to Bonneville and Sons in Manchester following an ad in paper. I bought a 2006 dodge caravan that turned out to be a lemon, after several returns, the manager/owner told me never to come back on lot or he would call authorities because I yelled at cusomter service for lying and ignoring my requests. Now I am not allowed on lot for speaking my mind because they cannot fix the car!

Thier soloution is to get rid of me! I got ripped off on vehice, lied too and now they mail me coupons for service but i am not allowed to go there because they said other cusomters might hear me!

I am a mom of 3 children with a lemon of a car, 400.00 a month payments at a huge interest rate and I am 8,000 in the negative with this van because of lemon situation.
If you buy a car from them, and it has problems, they will not stand in back of you! I am amzed they take your money and throw you off the lot! Then they lie. Please stay away from this dealer.

Cyndy
londonderry, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 08/04/2008 03:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bonneville-and-sons-dodgekia/manchester-new-hampshire-03031/bonneville-and-sons-chryslerjeep-worst-customer-service-in-town-manchester-new-hampshire-358842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

DO NOT shop at Boneville SONS MANCHESTER

AUTHOR: Cyndy - (U.S.A.)

POSTED: Wednesday, April 25, 2012

I originally wrote to tell my side of a story in which I purchased a NEW vehicle with a warranty from this dealer. It was a lemon from the first week, I have stacks of paperwork and lawyers to prove it. They simply would not stand in back of vehicle. They threw me off the lot because they were tired of my weekly visits, lights broke, brakes defective,bad tires, pulled to the right, wiper system gone the first year etc, etc. I drove on defective tired for 3 years before Chrysler and Bonneville would admit the tires bands were no good. So the person who responded to my e-mail, I am on my 5th brand new car from a great dealer, a low interest rate and great service. You are one class act to accuse me of bad credit and being crazy. You drive out your 3 kids in that van for 4 years and tell me then what you think. Oh and also, the car I traded in, never late on a payment but Bonneville never paid the car off in time and so for 3 months my credit report read 3 late payments on a  car I never owned!!! TRUST me, last place you want to go! So MR. Car DEALER, you must own Bonneville to make the statements you made. I can tell. AUTOFAIR MANCHESTER ROCKS!!

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#1 General Comment

bad credit crazy lady

AUTHOR: Bob - (United States of America)

POSTED: Wednesday, April 25, 2012

I have worked in the car industry and it sounds to me like you received a high payment and interest rate due to very poor credit which means you don't pay your bills.  Furthermore, you bought a used van and should have purchased a warranty.  Dealerships don't build the vehicles, they just sell them.  Also, if you were verbally abusive to staff then the dealership acted appropriately when asking you not to return.

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