Book Depository did not complete my pre-order Internet

12th September 2014 I bought a manga called Twittering Birds Never Fly: Volume 1. In Pre-order. This should be released October 7th.

Nov 24 I sent a message asking why my Item status was like "Awaiting publication" since I saw that some people already had it. BookDepository said to me that "the item Has Been delayed at the publishers. I am afraid que They Have Been Unable To provide us with a fixed date for this will be When available. Your patience and understanding is appreciated at this time.Once we have stock this title will be dispatched to you. "

Okay, I waited. Feb 19 I sent another email asking for news. The next day I received a refund of my manga. Without even asking! Then they sent a message about how they "Have Been Unable to fulfil your order and my order que Has Been canceled."

For Real? I can be very patient to wait, but cancel my order without asking? And if I don't ask I would never know about it. What's the point of a pre-order? I thought it was the safety of getting an item. If they could not fulfill their commitment they should have just told me to look elsewhere to buy. Now the manga is costing $ 88.88 at amazon when I bought for $ 15! I am really annoyed with all this.

Another thing. The 'Order history' should be revised. Several people, including me, have problems with it. He never really shows all purchases. This one, never appeared, only when I wore the Order number.

I really hope I never go through it again in a pre-order.

Order number: BDU-500-48652560351