Bookmasters Book Publishing and Price Gouging for Indpendent Authorsp Ashland Ohio

Hidden fees and price gouging is the name of the game here.

Please do not make the same mistake that I did! My experience has been one disappointment after another.

Not only did it take an unreasonable amount of time for the books to be printed, but the company failed to meet a deadline that they established. Everyday, I would receive excuse after excuse about how busy they are. The website is cumbersome and outdated: think circa 1998. Don't expect any 21st century innovations here. Even payments are done via fax... in 2013.

Most egregious, however, is that after the lackluster service and results, I receive a tally of fees that I OWE them. Here is a short list of some of the fees that I was charged:

1. A fee for UPLOADING! I have dealt with plently of other printers for various projects, but never before have I been told there is a charge to change an uploaded file. Upload of a new interior or cover file will range between $50-$75. After a book goes into production, it becomes $19 PER PAGE.

2. The cost of a proof with Bookmasters is well over the norm. I was charged $0.50 per page and $10 for the cover. On it's face, that doesn't seem like so much until you calculate how long the average book is. Because I was ordering a children's picture, it was only 36 pages. In total for an unbound, untrimmed 36-page book, I was billed $84.

3. I was charged for 10% more books than I ordered and told that is "normal." No other company has over-printed an order and then charged me for their over-printing.Now, my initial order is being held hostage until I pay their fees. First they were late in even completing my order and now they want more money before they ship.

Don't do what I did and decide you want to give them a chance. I tried to make a small initial order only to have them say I need to order more to initialize an agreement with them. Boy do I regret it!

Heed this warning and STAY AWAY from this place! Think twice before you waste your money and, most importantly, your time.