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Report: #1153889

Complaint Review: Bottaarelli Research - Internet

  • Submitted:
  • Updated:
  • Reported By: Joe — metairie Louisiana
  • Author Not Confirmed What's this?
  • Why?
  • Bottaarelli Research Internet USA

Bottaarelli Research There is no phone number to contact listed on the Website. After I received my credit card statement, I attempted, several times, to call the telephone number listed on my credit card statement. However, there is no answer after extensive rings, then the message is "memory if full, enter remote access number" This tells me that I have no way to cancel this service other than to hope that my click on "Auto-renew" is turned to the "off"position. This ia disturbing. I wish to cancel this subscription simply because I am not using it to buy/sell short-term options simply says Illinois on my credit card statement Internet

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I subscribed to Bottarelli Research at the invitation of the website.  Unfortunately, I clicked the "Auto-renew" box.  However, after finding that I was not benefitting from this subscscription, I wanted to call this company and cancel my subscription by phone.  However, there is no phone number listed on the website.   But when I received my credit card statement, it listed the renewal charge for this service, but only then was a phone number listed: 630-305-7370, apparently located in Illinois, but no address was listed.  When I called the phone number , I received no answer after 10-12 rings, but then a message came over the phone as "Memory is full--please enter remote access number"  How would any suscriber know a remove access number?????  I must now write this complaint to my credit card company.  This does not show good faith on the part of Bottarelli Research.

This report was posted on Ripoff Report on 06/11/2014 10:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bottaarelli-research/internet/bottaarelli-research-there-is-no-phone-number-to-contact-listed-on-the-website-after-i-r-1153889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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